Ensure customers derive maximum value from the platform, from onboarding through adoption and retention
Lead project launches, coordinate integrations, and build trusted relationships
Serve as the primary point of contact for your client portfolio
Identify upsell opportunities and support the sales team in expanding existing accounts

Requirements

1–3 years of experience in sales, customer success, account management, or project management
Strong experience in onboarding and customer development
Excellent project management and organizational skills
Fluent in English and fluent in at least two of the following languages: French, German, Polish
Good knowledge of CRM systems such as HubSpot, Salesforce, Intercom, or Zendesk
Bonus: technical understanding of ERP / API / EDI integrations

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

onboardingcustomer developmentproject managementERP integrationsAPI integrationsEDI integrations

Soft Skills

organizational skillsrelationship building