GoodLeap

Principal Product Manager, Fraud and Risk

GoodLeap

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $230,000 - $260,000 per year

Job Level

Lead

About the role

  • Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience.
  • Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses.
  • Partner with Security to strengthen identity and account integrity, shaping product- side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity.
  • Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations.
  • Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience.
  • Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses.
  • Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready.
  • Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal.

Requirements

  • 10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance.
  • Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale.
  • Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks).
  • Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment.
  • Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs.
  • Ability to lead teams, influence senior stakeholders, and make crisp tradeoffs between risk mitigation and growth.
  • High-signal communication: clear, structured, authoritative.
Benefits
  • In addition to the above salary, this role may be eligible for a bonus and equity.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud detection systemsrisk scoring systemsKYCKYBdata analysisdecision logicfraud/risk system designmetrics interpretationmodel performance analysisdispute regulations
Soft Skills
leadershipstakeholder influenceanalytical abilitieshigh-signal communicationdata-driven decision makingstrategic thinkingcollaborationclarity in communicationproblem-solvingtradeoff analysis