Quality Manager
good2grow™
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Tech Stack
About the role
- Support both the Quality and Operations Departments in ensuring that all products consistently meet or exceed the companys quality and safety standards
- Collaborate with the sales, marketing, and operations teams to provide feedback and critical information that drive improvements and uphold product safety and quality
- Ensure juice is manufactured, assembled, and tested according to company, licensor, and regulatory requirements
- Monitor conformance to product specifications and food safety requirements
- Review and respond to juice nonconformance; implement corrective and preventive actions (CAPA)
- Manage raw material and finished product testing, batch record reviews, and quality trend reporting
- Maintain and update all quality and safety documentation (SOPs, GMPs, SSOPs, specifications, COAs, logs, audits, lab results, traceability, certifications)
- Support licensor compliance, organic compliance, and supplier approval processes
- Manage consumer and customer complaints program, including escalated consumer cases and communication with third-party claim agencies and insurance
- Conduct internal/external training on SOPs, HACCP, GMPs, traceability, food safety, and co-packer/vendor standards
- Oversee quarterly third-party product testing, result review, compliance verification, and related CAPA activities
Requirements
- Associates or Bachelors degree required; advanced degree preferred
- 8-10 years of experience in the food industry, customer service/call center environment, or a science-related field (e.g., microbiology, food science, food technology, biology)
- Proficient in Microsoft Office Suite and related computer applications
- Strong decision-making abilities with excellent written and verbal communication skills; comfortable with basic mathematical concepts
- Demonstrated ability to take ownership of projects and meet all requirements
- Able to work with a sense of urgency while upholding all safety standards
- Capable of stooping, bending, lifting, twisting, and standing for extended periods
- Ability to lift up to 50 pounds
- Bilingual skills especially Spanish are beneficial but not required.
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Health Savings Account
- Flexible Spending Account
- Short and Long Term Disability (along with salary continuation)
- Life Insurance
- 12 Paid Holidays
- Generous Paid Time Off package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food safetyquality assurancecorrective and preventive actionsbatch record reviewsquality trend reportingSOPsHACCPGMPstraceabilitymicrobiology
Soft skills
decision-makingwritten communicationverbal communicationproject ownershipsense of urgency