Good Life Property Management

Sales

• Answers 100% of incoming phone calls, providing a warm and friendly first impression
• Qualifies prospective clients and answers basic questions about Good Life and services offered
• Manages and updates CRM database with new leads
• Schedules and secures appointments with new leads and Business Development Managers
• Coordinates and confirms appointments, handling cancellations and reschedules
• Conducts outbound calls to prospective clients to book appointments
• Tracks inbound and outbound call KPIs and contributes to appointment-to-close success
• Performs other administrative duties as assigned

Sales Support Coordinator – Property Management

Business Development Rep

01 Answers 100% of incoming phone calls, providing a warm and friendly first impression
01 Qualifies prospective clients
01 Answers basic questions about Good Life and services offered
01 Manages & updates CRM database with new leads
01 Schedules and secures appointments with new leads
01 Coordinates and confirms appointments, while efficiently handling cancellations and reschedule requests for Business Development Managers
01 Conducts outbound calls to prospective clients with the goal of booking appointments with Business Development Managers
01 All other duties as assigned

Property Management Business Development Coordinator

Project Manager

• Coordinate and oversee capital improvement projects (e.g., roof replacements, fencing, HVAC replacements) and emergency restoration work (e.g., fire/water damage repairs).
• Order new appliances and facilitate delivery and installation.
• Maintain clear communication with homeowners, property managers, vendors, and insurance adjusters to keep projects progressing smoothly.
• Review and distill complex estimates, scopes of work, and vendor proposals into straightforward recommendations for homeowners.
• Track project timelines, ensuring work is completed on schedule while proactively addressing delays or obstacles.
• Manage project budgets, approving vendor bids, tracking expenses, and preventing cost overruns.
• Work with insurance companies on restoration projects, ensuring proper documentation and facilitating claims processing.
• Review project invoices and confirm work completion before approving payments.
• Assist in vendor sourcing, negotiating pricing, and ensuring service quality meets company expectations.
• Ensure compliance with legal safety, and permitting requirements for all assigned projects.
• All other duties as assigned.

Sales Support Coordinator – Property Management

Property Management Business Development Coordinator

Property Management Project Coordinator