The Cash Applications Specialist is responsible for the timely and accurate posting of cash receipts, including checks, ACH, credit cards, and wire transfers, into the multiple accounting system.
This role requires close attention to detail to ensure that payments are applied correctly, reconciliation of customer accounts, and collaboration with internal teams to resolve discrepancies.
Accurately apply daily cash receipts, including ACH, checks, credit cards, and wire transfers, to customer accounts in the ERP system.
Remote deposit, scan and distribute non-AR payments.
Sort and distribute incoming mail.
Reconcile customer accounts to ensure all payments are correctly applied and balances accurately reflect outstanding amounts.
Investigate and resolve any discrepancies in payments, such as overpayments, underpayments, deductions, or misapplied cash.
Coordinate with Accounts Receivable and CX teams to address and rectify issues.
Interact professionally with customers to clarify remittance details, answer inquiries, and resolve issues related to cash applications.
Prepare daily, weekly, and monthly cash reports and assist in month-end closing activities related to cash applications.
Identify opportunities for process improvements in cash application workflows and actively participate in the implementation of enhancements.
Maintain accurate and organized records of transactions, adjustments, and reconciliations.
Ensure that all cash applications are performed in accordance with company policies.

Requirements

High school diploma or equivalent required; an associate or bachelor’s degree in accounting, finance, or related field preferred.
Minimum 1-2 years of experience in cash applications, accounts receivable, or general accounting.
Proficiency in Microsoft Dynamics NAV and Microsoft Office Suite, especially Excel.
Strong analytical skills with exceptional attention to accuracy and detail.
Ability to identify discrepancies and errors quickly and independently determine corrective actions.
Excellent communication skills, both written and verbal, with the ability to work collaboratively across departments.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cash applicationsaccounts receivablereconciliationpayment processingfinancial reportingdata entrydiscrepancy resolutionprocess improvementtransaction adjustmentsmonth-end closing

Soft Skills

attention to detailanalytical skillscommunication skillscollaborationproblem-solvingorganizational skillscustomer serviceindependenceaccuracyprofessionalism