Golden Limousine International

Customer Support

• Deliver a concierge-level guest experience, providing personalized assistance with reservations, travel details, and account management
• Answer phone calls, emails, and online inquiries promptly and with a service-first mindset
• Manage reservations, build client profiles, and ensure accuracy within our Livery Coach reservation system
• Offer expert guidance on availability, pricing, and travel logistics while maintaining a polished and professional tone
• Process deposits, explain company policies, and prepare service contracts
• Maintain seamless communication with chauffeurs, dispatchers, and clients to uphold our commitment to flawless execution

Customer Care Specialist