GoFasti

QA Engineer

• Define and implement the overall QA strategy aligned with business and product goals
• Establish, optimize, and enforce QA processes, standards, and best practices
• Lead, mentor, and support a team of QA engineers, fostering a culture of quality and continuous improvement
• Coordinate and oversee multiple types of testing (functional, regression, integration, performance, etc.) across concurrent projects
• Perform risk and impact analysis to adjust testing scope, priorities, and methodologies accordingly
• Collaborate closely with cross-functional teams including Engineering, Product, and DevOps to ensure seamless delivery
• Actively participate in hands-on testing activities when needed, including test case design, execution, and defect tracking

QA Lead

• Design, write, and maintain detailed test cases covering positive, negative, boundary, and edge-case scenarios
• Execute functional, regression, and exploratory testing based on business and technical requirements
• Develop and maintain automated regression test suites to improve testing efficiency and coverage
• Perform API and integration testing across internal and third-party systems
• Validate data integrity, including batch processing, data reconciliation, and migration testing
• Conduct cross-browser compatibility testing (Chrome, Edge, Firefox)
• Execute security testing validations, including authentication, authorization, and access controls
• Collaborate with developers to troubleshoot issues and ensure high-quality releases
• Support performance testing efforts, analyzing system behavior under load, stress, and latency conditions
• Document defects, track issues, and ensure timely resolution
• Communicate testing progress, risks, and results clearly with stakeholders

Technical QA

ServiceNow

• Lead architecture, design, and implementation of ServiceNow solutions across multiple modules.
• Own end-to-end solutioning for enterprise workflows, ensuring scalability and best practices.
• Collaborate with stakeholders to define technical strategy and roadmap.
• Provide technical leadership across ITSM, SecOps, IRM, ITOM, SPM, and CSM.
• Design and implement advanced automation and AI-driven workflows.
• Contribute to the development and integration of Agentic AI solutions within ServiceNow Ecosystems.

ServiceNow Architect, Agentic AI Expert

Account Executive

• Proactively building and nurturing prospects
• Converting prospects to clients
• Expanding services within existing client accounts
• Planning marketing initiatives to build brand awareness and demonstrate value to prospective clients
• Identifying prospects; creating and qualifying sales opportunities
• Developing and presenting a compelling client value proposition
• Building and maintaining brand and reputation within designated markets
• Assisting marketing with campaigns
• Effectively utilizing digital and traditional platforms for networking and engagement
• Develop client proposals
• Oversee marketing content and manage publications
• Learn new technologies in enterprise software and cybersecurity to strengthen client value propositions
• Organize and self-manage work schedule

Sales Executive

Executive Assistant

• General virtual assistant tasks.
• Managing and organizing digital assets.
• Uploading blogs to website platforms.
• Uploading and formatting email campaigns.
• Supporting recurring monthly projects.
• Scheduling social media content.
• Uploading content across platforms.
• Basic/light video editing.
• Assisting with content repurposing.
• Supporting blog and content publishing workflows.

Executive Assistant – Marketing Focus

• Develop and configure solutions within the ServiceNow platform
• Implement and customize the Customer Service Management (CSM) module
• Build workflows, business rules, scripts, and integrations
• Support configuration and enhancement of ServiceNow applications
• Work closely with business consultants and stakeholders to translate requirements into technical solutions
• Perform testing, troubleshooting, and system optimization
• Ensure best practices and platform standards are followed

Senior ServiceNow Technical Consultant

Sales Development Rep

• Identify and engage potential participants for conferences, including investors, fund managers, and financial institutions.
• Manage outreach campaigns via email, LinkedIn, and calls to drive event attendance and sponsorship interest.
• Maintain accurate records of leads and interactions within the CRM.
• Support logistical and operational needs for events (agendas, attendee updates, materials).
• Participate in conferences when required, assisting with on-site registration, coordination, and client relations.

Sales Development Representative

AI Engineer

• Design a structured, configurable evaluation engine
• Combine deterministic checks with LLM-as-judge verdicts
• Build calibration workflows using expert-labeled examples
• Measure precision and recall properly (not raw agreement)
• Handle delayed outcomes and low-confidence review flows
• Store structured verdicts that power dashboards and analytics
• Monitor drift and trigger recalibration when alignment drops
• Specialized judges for specific failure patterns
• Content-level evaluation (with careful PII handling)
• Error analysis pipelines that drive workflow redesign
• A/B testing for judge versions
• Eval-driven fine-tuning data curation

AI Engineer – Evaluation Systems

Backend Engineer

• Design, develop, and deploy AI-driven features and services for the client’s platform.
• Integrate LLMs (e.g., Anthropic Claude, OpenAI GPTs, Bedrock models) into production workflows.
• Build and maintain backend services using Node.js and MongoDB.
• Collaborate on full-stack development (Vue.js frontend) when needed.
• Architect, containerize, and deploy applications using AWS (EC2, Fargate, Lambda, SQS, SES, S3, CloudFront) and Docker.
• Implement data pipelines, web scraping solutions, and AI/data engineering workflows.
• Optimize system performance, scalability, and reliability in a cloud-native environment.
• Support ongoing AI experimentation and transition prototypes into production-ready Systems.

AI Engineer, Backend Focus

Graphics Designer

• Develop and maintain brand identities, style guides, and visual standards
• Create key visuals and integrated marketing campaigns across multiple channels
• Design assets for digital and offline media including social media, paid ads, email marketing, presentations, and print materials
• Lead creative projects from concept to final delivery, ensuring brand consistency
• Collaborate with marketing and product teams to deliver high-impact visual solutions
• Manage packaging design, branding materials, and visual communication for campaigns
• Produce assets optimized for various touchpoints: web, social media, print, and CRM Channels

Brand / Graphic Designer

Project Manager

• Lead client engagement from the start by facilitating project scoping and gathering detailed requirements with both internal and external teams.
• Define comprehensive project parameters, including objectives, deliverables, success criteria, timelines, and necessary resources.
• Develop and maintain robust, detailed project plans, ensuring direct alignment with overarching strategic business goals.
• Oversee all day-to-day project activities, including the assignment of tasks, tracking of progress, and prompt resolution of issues.
• Enforce rigorous project governance and ensure clear lines of accountability are established across all working streams.
• Ensure seamless project delivery by coordinating efforts among technical leads, developers, QA specialists, and operations teams.
• Drive team cohesion and alignment by facilitating regular stand-up meetings and status updates.
• Maintain high standards of documentation, quality, and knowledge transfer.
• Proactively identify potential project risks and implement effective mitigation strategies before issues arise.
• Escalate only critical issues, providing thorough impact analysis and well-defined proposed solutions.
• Manage and enforce change control processes and rigorous scope management to prevent schedule delays and scope creep.
• Monitor, track, and report on key project metrics, including budget adherence, schedule variances, status, and scope changes.
• Create and present executive-level dashboards and project updates to internal leadership and external stakeholders.
• Ensure complete project documentation and facilitate knowledge transfer necessary for smooth post-project support and transition.

Customer Success Manager

• Assist in the onboarding process for new talent, ensuring all steps are completed accurately and on time.
• Prepare and maintain up-to-date records of talent documentation, performance notes, and compliance requirements.
• Monitor talent engagement and respond to inquiries, concerns, or requests in a timely manner.
• Support performance check-ins, gather feedback, and escalate issues to senior team members when necessary.
• Coordinate scheduling for interviews, evaluations, and internal meetings.
• Support Customer Success Managers with client onboarding and ongoing relationship management.
• Prepare and maintain client documentation, reports, and account updates.
• Assist in resolving client questions, issues, or requests by coordinating with internal teams.
• Track client-talent interactions and ensure satisfaction metrics are consistently met.
• Maintain dashboards, databases, and CRM/ATS records with high accuracy.
• Support cross-functional communication between Talent, Operations, and Customer Success teams.
• Help identify process improvements to enhance the talent and client experience.

Customer Success, Talent Success Assistant

Full-stack Engineer

• Contribute to both the legacy PHP/LAMP platform and the modern microservice-based platform.
• Stabilize, refactor, and incrementally enhance older codebases with clear documentation.
• Develop new backend and frontend functionality using NestJS and NextJS.
• Participate in AWS migration efforts and support infrastructure modernization.
• Collaborate with product managers, designers, and engineers across feature prioritization, implementation, and QA.

Mid-level Software Engineer

Support Engineer

• Provide L1/L2 technical support during live events and tradeshows.
• Analyze and troubleshoot lead insight data discrepancies using PostgreSQL.
• Monitor product performance and respond to technical issues in real-time.
• Implement urgent product fixes and quick patches across the stack (React/FastAPI/Database) when immediate resolution is required.
• Collaborate with the development team to escalate and resolve complex issues.
• Document support cases and maintain knowledge base articles.
• Perform data analysis to identify trends and potential product improvements.
• Support customers across US timezones during peak event periods.