GM Financial

Senior Technical Principal Architect – Loan Servicing

GM Financial

full-time

Posted on:

Location Type: Hybrid

Location: ArlingtonTexasUnited States

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About the role

  • Define high level capability model of a loan servicing platform, including criteria for architecture assessment of a servicing product
  • Help with assessment and selection of servicing platform
  • Define and maintain the target state architecture for the consumer loan servicing platform, including UI, business services, and core servicing components.
  • Lead design and implementation of cloud-native architecture leveraging modern frameworks and microservices.
  • Drive development of a core servicing platform that serves as the system of record for accounts, contracts, and financials.
  • Ensure compliance with regulatory, audit, and security standards.
  • Develop integration patterns for third-party systems (payment gateways, CRM, analytics) using APIs and adapter frameworks.
  • Promote reusable services and enforce API governance standards.
  • Support digital transformation initiatives by introducing automation, self-service capabilities, and advanced analytics.
  • Champion process improvement methodologies (Lean, Six Sigma) to enhance operational efficiency.
  • Collaborate with business leaders to align technical strategies with organizational goals.
  • Act as a technology ambassador, representing the organization in external forums and maintaining strong industry networks.
  • Work with cross-functional teams, including product, engineering, and operations, to define and execute the technical roadmap for our core platforms.
  • Provide technical leadership and mentorship to junior architects and developers, fostering a culture of innovation and continuous improvement.
  • Stay current with emerging trends and technologies in the consumer loan AI and cloud architecture space, evaluating their potential impact on our platforms
  • Ensure that all solutions align with the company’s strategic goals and meet the needs of our customers.
  • Lead projects and initiatives through technical expertise

Requirements

  • Experience with leading cross-functional and/or global initiatives from start to finish
  • Knowledge and experience with core loan servicing platform
  • Advanced knowledge of business acumen and a deep understanding of business implications of decisions
  • In-depth understanding of company values, mission, vision and strategic direction
  • Comprehensive knowledge of GM Financial’s business operations
  • Recognized as an expert across the business unit
  • 10–15 years in enterprise architecture and software engineering, with at least 3–5 years in consumer lending or financial services.
  • Strong knowledge of loan servicing systems, cloud platforms (Azure/AWS), and API-driven integration.
  • Strong proven background in solution architecture and system design of banking, and commercial lending platforms. Experience with retail and consumer services preferred.
  • Proven experience in designing and implementing cloud architecture solutions, preferably with AWS and Azure
  • Extensive experience integrating with third-party systems, including hands-on experience with APIs, web services, and middleware.
  • Strong expertise in building and implementing adapter patterns to facilitate system integration.
  • Strong knowledge of highly transactional banking systems, customer analytics, including security and compliance requirements.
  • Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment, preferably in Agile and Product Management teams.
  • Strong communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
  • 12+ years in related function(s) required
  • 5-7 years of experience leading through mentorship in related field required
  • 5-7 years of experience driving thought leadership and innovation across products required
  • High School Diploma or equivalent required
  • Bachelor’s Degree or Associate Degree plus 2 additional years of relevant experience required
  • Relevant certifications and/or licenses required
Benefits
  • 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud-native architecturemicroservicesAPI-driven integrationsolution architecturesystem designadapter patternsautomationadvanced analyticsLeanSix Sigma
Soft Skills
problem-solvingcommunicationleadershipmentorshipcollaborationinnovationstrategic alignmentprocess improvementbusiness acumentechnical expertise
Certifications
Bachelor’s DegreeAssociate Degreerelevant certificationslicenses