Commercial Vehicle Account Manager

GM Financial

. The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products.

Posted 3/19/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products.
This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial.
This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models.
Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles.
Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
Support, market, and be subject matter experts in all GM Financial CVL products.
Maintain effective communication with dealers, internal partners, and factory counterparts.
Participate in end-user joint contacts with dealership and/or factory representatives.
Develop business plans to align with corporate goals.
Attend all pertinent industry events and trade shows.
Achieve Field Commercial DRM key performance criteria.
Analyze dealer-specific data using reporting tools and take appropriate action.
Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial.
B2B Sales Presentations

Requirements

What you’ll need

Advanced knowledge of Salesforce.com.
Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout.
Knowledge of company policies and procedures.
Knowledge of credit underwriting.
Knowledge of dealership, fleet/commercial and indirect auto finance industry operations.
Knowledge of reporting and analytics.
Understanding of commercial lending with emphasis in captive automotive dealership financing.
Understanding of dealer operations.
Ability to interface with all levels of management.
Ability to make sound business decisions based on policies and procedures.
Able to meet deadlines.
Detailed oriented and capable of managing multiple opportunities simultaneously.
Excellent analytical skills.
Excellent customer service skills.
Excellent oral/written communication and interpersonal skills.
Excellent persuasive communication and presentation skills.
Must be self-motivated and able to work independently.
Project management skills.
Team player with strong leadership and motivational skills.
Occasional overtime or split shifts may be required.
Travel will be required
Subject to stressful situations.
0-2 years commercial vehicle experience or prior credit underwriting experience Pref
2-3 years of successful sales experience Pref
Bachelor’s Degree in Business or related field, or equivalent work experience Required

Benefits

Comp & perks

Generous benefits package available on day one to include: 401K matching
bonding leave for new parents (12 weeks, 100% paid)
tuition assistance
training
GM employee auto discount
community service pay
nine company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce.comaccountingfinancial statement analysiscash flow analysiscredit underwritingreportinganalyticscommercial lendingdealer operationsB2B sales

Soft Skills

customer serviceoral communicationwritten communicationinterpersonal skillspersuasive communicationpresentation skillsanalytical skillsproject managementleadershipteam player

Certifications

Bachelor’s Degree in Business