GM Financial

Commercial Vehicle Account Manager

GM Financial

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Tech Stack

SFDC

About the role

  • The GM Financial Commercial Vehicle Account Manager is responsible for service and support of all GM franchised dealers and Commercial Vehicle Lending (CVL) products.
  • This team member will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners and GM Financial.
  • This team member`s overall responsibility will be to develop dealer relationships that generate contracts according to GM Financial CVL's established credit risk and profitability models.
  • Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles.
  • Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives.
  • Support, market, and be subject matter experts in all GM Financial CVL products.
  • Maintain effective communication with dealers, internal partners, and factory counterparts.
  • Participate in end-user joint contacts with dealership and/or factory representatives.
  • Develop business plans to align with corporate goals.
  • Attend all pertinent industry events and trade shows.
  • Achieve Field Commercial DRM key performance criteria.
  • Analyze dealer-specific data using reporting tools and take appropriate action.
  • Assist in any funding issues that arise and be responsible for collection of monies owed to GM Financial.
  • B2B Sales Presentations

Requirements

  • Advanced knowledge of Salesforce.com.
  • Extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout.
  • Knowledge of company policies and procedures.
  • Knowledge of credit underwriting.
  • Knowledge of dealership, fleet/commercial and indirect auto finance industry operations.
  • Knowledge of reporting and analytics.
  • Understanding of commercial lending with emphasis in captive automotive dealership financing.
  • Understanding of dealer operations.
  • Ability to interface with all levels of management.
  • Ability to make sound business decisions based on policies and procedures.
  • Able to meet deadlines.
  • Detailed oriented and capable of managing multiple opportunities simultaneously.
  • Excellent analytical skills.
  • Excellent customer service skills.
  • Excellent oral/written communication and interpersonal skills.
  • Excellent persuasive communication and presentation skills.
  • Must be self-motivated and able to work independently.
  • Project management skills.
  • Team player with strong leadership and motivational skills.
  • Occasional overtime or split shifts may be required.
  • Travel will be required
  • Subject to stressful situations.
  • 0-2 years commercial vehicle experience or prior credit underwriting experience Pref
  • 2-3 years of successful sales experience Pref
  • Bachelor’s Degree in Business or related field, or equivalent work experience Required
Benefits
  • Generous benefits package available on day one to include: 401K matching
  • bonding leave for new parents (12 weeks, 100% paid)
  • tuition assistance
  • training
  • GM employee auto discount
  • community service pay
  • nine company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce.comaccountingfinancial statement analysiscash flow analysiscredit underwritingreportinganalyticscommercial lendingdealer operationsB2B sales
Soft Skills
customer serviceoral communicationwritten communicationinterpersonal skillspersuasive communicationpresentation skillsanalytical skillsproject managementleadershipteam player
Certifications
Bachelor’s Degree in Business