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Benefits Specialist
GM Financial. Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans .
About the role
Key responsibilities & impact- Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
- Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
- Support annual open enrollment activities, including testing, coordination, and employee support
- Maintain accurate benefits records, documentation, and system configurations
- Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
- Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
- Assist with benefits communications, including FAQs, intranet content, and job aids
- Support education efforts to help employees understand plan options and maximize benefits value
- Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
- Support annual filings, audits, and data requests
- Ensure plan documentation, summaries, and notices are up to date and properly distributed
- Partner with Legal, Payroll, and Finance as needed to support compliance requirements
- Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
- Support vendor data exchanges, reconciliations, and issue resolution
- Assist with preparation for renewals, and service reviews
- Run routine benefits reports and perform basic data validation and reconciliations
- Support analysis of enrollment, utilization, and cost trends
- Identify opportunities to improve processes, controls, and employee experience
- Contribute to documentation, standard operating procedures, and knowledge base content
Requirements
What you’ll need- Working knowledge of benefits programs and core compliance requirements
- Experience supporting open enrollment and year-round benefits lifecycle activities
- Strong attention to detail and ability to manage sensitive data
- Proficiency with HRIS and benefits administration systems
- Experience with multi-state or global benefits administration (Preferred)
- Familiarity with ACA reporting, COBRA administration, and leave programs (Preferred)
- Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus (Preferred)
- 4–6 years of experience in benefits administration or HR operations
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationcompliance activitiesdata validationenrollment processingreportingdata reconciliationbenefits lifecycle managementACA reportingCOBRA administrationleave program management
Soft Skills
attention to detailcommunicationproblem-solvingorganizational skillscustomer servicecollaborationanalytical skillsprocess improvementtime managementconfidentiality
Certifications
CEBSPHRSHRM-CP