Business Systems Administrator III
GM Financial
full-time
Posted on:
Location Type: Hybrid
Location: Fort Worth • Texas • United States
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About the role
- Serve as the primary functional owner of Coupa for Procurement
- Lead configuration and administration of procurement-related modules, including Requisitioning, Catalogs, Punchouts, Sourcing, Contracts, and Supplier Management
- Design and maintain approval workflows, buying channels, policies, and controls aligned with procurement governance
- Oversee catalog strategy, supplier enablement, pricing accuracy, and content refresh cycles
- Partner with Strategic Sourcing, Category Management, and Procurement Operations to translate business strategy into Coupa-enabled processes
- Continuously improve Procure-to-Pay (P2P) workflows to increase compliance, efficiency, and user experience
- Drive standardization and best practices across regions, categories, and business units
- Identify automation opportunities and lead configuration-based enhancements
- Act as senior escalation point for Coupa-related procurement issues and enhancements
- Lead cross-functional collaboration with Finance, AP, IT, and external partners
- Influence stakeholders through data-driven insights and system expertise
- Provide guidance and mentorship to junior analysts or administrators
- Responsible for after hours and/or weekend support when needed
- Develop and maintain procurement dashboards and reports for spend visibility, savings tracking, and compliance
- Monitor system usage, off-contract spend, and supplier performance
- Support internal controls, audit requirements, and procurement policy enforcement
- Establish and maintain governance models for system changes and enhancements
- Lead procurement workstreams for Coupa upgrades, new module implementations, and global rollouts
- Partner with IT on ERP integrations and data flows (e.g., supplier, item, and contract data)
- Manage UAT, change management, and release communications
- Own documentation, SOPs, and configuration standards
- Design and deliver procurement-focused training programs for buyers, requesters, and suppliers
- Drive user adoption and continuous improvement through feedback loops
- Support onboarding of new procurement users, categories, and suppliers
Requirements
- Coupa Certified Professional or Advanced Administrator certification preferred
- Experience supporting global or multi-entity procurement organizations preferred
- Experience with ERP integrations (SAP, Oracle, NetSuite, Workday) preferred
- Strong reporting, analytics, and data governance experience
- 6+ years of experience in procurement systems, P2P, or procurement operations required
- 4+ years of hands-on Coupa administration and configuration experience required
- Deep understanding of procurement lifecycle, sourcing, contracting, and supplier management required
- Proven experience partnering with senior procurement stakeholders required
- Bachelor’s degree in Supply Chain, Business, Finance, or Information Systems required
Benefits
- Professional growth opportunities
- Leadership exposure
- Community and belonging culture
- Collaboration with global suppliers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Coupa administrationProcure-to-Pay (P2P)ERP integrationsreportinganalyticsdata governanceconfigurationsupplier managementsourcingcontracting
Soft Skills
cross-functional collaborationstakeholder influencementorshipuser adoptioncontinuous improvementguidanceproblem-solvingcommunicationleadershipdata-driven insights
Certifications
Coupa Certified ProfessionalCoupa Advanced Administrator