Quality Manager
Glydways
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Tech Stack
About the role
- The Quality Manager reports to the SVP of Safety, Quality and Compliance and is a key member of the Safety, Quality and Compliance (SQC) organization.
- This role works at the intersection of engineering, supply chain, operations, and safety, providing independent quality oversight across the full product lifecycle.
- The Quality Manager partners closely with hardware and software engineering, systems engineering, test operations, and program management to embed a culture of quality discipline and continuous improvement throughout the organization.
- We're looking for a Quality Manager to lead Glydways’ progression toward ISO 9001 certification, including system readiness, audit preparedness, and registrar engagement.
- This role goes beyond documentation, you will define how the organization plans, controls, assures, and improves quality across all functions.
- While you are comfortable operating in an environment where systems and processes are being defined and matured, not inherited, you will support the Glydways Quality Management System (QMS), drive its implementation and continual improvement, lead the internal audit program, manage corrective and preventive actions, enforce formal design review gates, and ensure that configuration management practices provide full traceability and auditability.
- You will prepare the organization for management reviews by compiling quality performance data, audit results, and improvement action status.
- As Glydways transitions toward pilot deployments and revenue service, your work will directly determine whether our products meet the rigorous safety and quality standards that public transit demands.
- You will ensure that what we build is safe, reliable, and worthy of public trust.
Requirements
- Bachelor's degree in Engineering, Computer Science, or a related technical field; or equivalent professional experience.
- 7+ years of progressive experience in quality engineering or quality management within a regulated, safety critical product development environment (rail, automotive, aerospace, defense, or medical devices).
- Demonstrated experience establishing and managing supplier quality assurance programs, including supplier audits, incoming inspection, and corrective action management.
- Proven ability to define and implement quality control processes for hardware build, assembly, and integration activities, including inspection and test planning.
- Experience leading or supporting an organization through ISO 9001 certification (Stage 1 and Stage 2 audits) strongly preferred.
- Experience planning and conducting internal audits (ISO 19011 or equivalent methodology) and managing CAPA programs.
- Working knowledge of configuration management principles and practices for hardware, software, and documentation.
- Solid understanding of root cause analysis techniques (5 Why, 8D, Fishbone/Ishikawa, Fault Tree Analysis) and their practical application.
- Excellent written and verbal communication skills; ability to produce clear, concise, and auditable quality documentation.
- Demonstrated ability to work cross functionally with engineering, supply chain, test, and program management teams in a fast paced development environment.
Benefits
- Equal employment opportunities to all employees and applicants for employment
- Prohibits discrimination and harassment of any type
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality engineeringquality managementsupplier quality assurancequality control processesISO 9001 certificationinternal auditsCAPA programsconfiguration managementroot cause analysisinspection and test planning
Soft Skills
communication skillscross-functional collaborationleadershiporganizational skillscontinuous improvement
Certifications
ISO 9001ISO 19011