Customer Support

• Deliver best-in-class, personalized support to meet our high standards for customer satisfactionWork with customers to understand their goals and address their challenges through effective ticket responses
• Master your understanding of the GlossGenius product by answering support tickets primarily via phone and text
• Work with a dynamic team to achieve team company goals such as customer acquisition and retention
• Engage with the team to identify areas of opportunity to improve resources: macros, help center, etc.

Customer Support Expert

Director, Customer Experience

Customer Support – Book Publisher

Customer Service Lead

Customer Service Specialist – 2nd Shift

Customer Support Supervisor