Fulfillment Analyst
Globus Medical
full-time
Posted on:
Location Type: Office
Location: Audubon • Pennsylvania • Tennessee • United States
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About the role
- Support fulfillment operations by executing efficient, accurate, and scalable processes that contribute to operational excellence across all zones.
- Contribute to continuous improvement efforts that drive cost savings, productivity, and customer satisfaction through optimized fulfillment practices.
- Maintain and refine processes and systems to meet on-time delivery KPIs, minimize errors, and ensure reliability in the delivery of products and assets for surgical procedures.
- Collaborate closely with supply chain, quality, commercial, and clinical teams to ensure alignment, seamless execution, and exceptional customer support.
- Act as a conduit or expediter when critical inventory is required to support surgical cases, ensuring coverage and efficient asset utilization.
- Review and process Loaner Extension Requests.
- Coordinate and monitor inventory retrievals, ensuring timely completion.
- Assist with preparing reports for sales management to evaluate inventory needs and support proper allocation to meet case demands.
- Maximize consignment inventory utilization in line with Scorecard goals.
- Support management of company inventory to achieve case coverage and optimal consignment usage.
- Provide coverage and support for zone inventory needs in the absence of the Zone Inventory Analyst.
- Identify opportunities for process improvement and enhanced reporting.
- Strive to achieve zero missed surgeries due to lack of inventory.
- Adhere to the letter and spirit of the company’s Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
- Maintain compliance with applicable laws, regulations, and company standards through training and consistent application of knowledge.
Requirements
- Bachelor’s degree in Supply Chain Management, Operations, Business Administration, or a related field preferred; An equivalent combination of education and relevant professional experience will be considered in lieu of a degree.
- Out-going, ambitious, and a customer-focused mindset
- Strong self-starting ability
- Proven ability to lead diverse teams, drive accountability, and inspire continuous improvement.
- Ability to work in a fast-paced environment.
- Multi-tasking abilities required for successful job completion
- Well organized, detail oriented and a team player capable of working in a deadline dictated environment
- Eagerness to learn the medical device industry and inventory operations.
- Exceptional ability to partner with cross-functional teams, influence stakeholders, and communicate effectively across all organizational levels
- Working knowledge of Microsoft Office, proficient in Microsoft Excel.
Benefits
- Flexible schedule which could include On-Call after hours and/or weekends
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain managementoperations managementinventory managementprocess improvementreport preparationKPI managementasset utilizationcustomer satisfactioncost savingsproductivity optimization
Soft Skills
customer-focused mindsetself-starting abilityleadershipaccountabilityteam playermulti-taskingorganizational skillsdetail-orientedeffective communicationcross-functional collaboration