Globus Medical

Field Engineer

• The Field Service Engineer will provide on-site installation, preventive maintenance, and troubleshooting to maintain the highest quality level for all parts, products and systems.
• This position will ensure compliance with all company policies & procedures and maintaining compliance with US FDA and international medical device regulations and ISO 13485 quality system requirements.
• Interfaces with internal and external customers in the coordination, planning, implementation, maintenance and service issues for Globus Medical product.
• Installs Globus Medical product on-site at customer locations (hospitals) in accordance with an official installation procedure.
• Performs site acceptance testing of Globus Medical product to demonstrate operational performance consistent with product specifications and formal test procedures.
• Demonstrates system functionality to customer representatives and secures documented evidence of their concurrence of system functionality.
• Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
• Performs preventative maintenance of Globus Medical product on-site at existing customer’s facilities.
• Updates existing products to resolve systemic product issues and ensure optimal system functionality; upgrades existing products to enhance system capabilities and provides additional features.
• Documents and properly records all customer feedback, issues and complaints consistent with Globus procedures for any unmet customer expectations.
• Documents the results of all customer visits including formal installation and system functionality test reports consistent with Globus Medical procedures.
• Participates in and helps manage returned material authorization (RMA) processing.
• National and possible international travel in support of equipment is possible.

Medical Imaging and Robotics Field Service Engineer

Electrical Engineer

• Lead the design and development of Class III implantable neuromodulation systems, associated accessories, test systems, and manufacturing fixtures.
• Design and analyze electronic circuits, including: Embedded systems and firmware interfaces, Mixed-signal analog/digital circuits, Power management and charging circuits.
• Own schematic design, PCB layout, component selection, BOMs, characterization, and system integration across all development stages.
• Establish electrical product requirements and specifications.
• Design and execute experiments to validate concepts, develop new test methods, and generate design data.
• Characterize and verify hardware performance to ensure medical-grade precision and reliability.
• Drive design-for-reliability and manufacturability improvements.
• Train and mentor contract manufacturing engineers and technicians on product testing and troubleshooting methods.
• Participates in the design and execution of verification testing protocols, methods and reports to ensure products meet design requirements.
• Supports risk management documentation including hazard analysis and failure modes and effect analysis (FMEA) to identify and mitigate design and process risks.
• Partner closely with system, firmware, mechanical, and test engineering teams to ensure full system integration and performance alignment.
• Contribute to the company’s intellectual property portfolio through innovative concepts and technical disclosures.
• Operate in compliance with design controls and quality system procedures.
• Prepare technical reports, presentations, and design reviews for management and cross-functional stakeholders.
• Communicate with physicians and other clinicians on product design and development activities and gather feedback on product prototypes.
• Collaborate with Marketing, Regulatory, and Quality to ensure design inputs and verification activities align with product and business objectives.

Staff Electrical Engineer

Business Development Rep

• Supporting the growth of the cranial install base by providing strategic assistance to the RSM and local sales teams
• Identifying add-on opportunities within existing EGPS accounts
• Driving greenfield sales of ExcelsiusGPS robots by delivering clinically focused sales support
• Leveraging clinical expertise to identify opportunities and facilitate growth across all aspects of the cranial business
• Promoting awareness and expansion of Globus Cranial Technology within academic institutions
• Building and maintaining relationships with INR and Implant Sales teams
• Regular presence in the operating room, as well as engagement with facility administration

Medical Imaging and Robotics Field Service Engineer

Staff Electrical Engineer

Cranial Business Development Manager