Globus Medical

Field Engineer

• The Field Service Engineer will provide on-site installation, preventive maintenance, and troubleshooting to maintain the highest quality level for all parts, products and systems.
• This position will ensure compliance with all company policies & procedures and maintaining compliance with US FDA and international medical device regulations and ISO 13485 quality system requirements.
• Interfaces with internal and external customers in the coordination, planning, implementation, maintenance and service issues for Globus Medical product.
• Installs Globus Medical product on-site at customer locations (hospitals) in accordance with an official installation procedure.
• Performs site acceptance testing of Globus Medical product to demonstrate operational performance consistent with product specifications and formal test procedures.
• Demonstrates system functionality to customer representatives and secures documented evidence of their concurrence of system functionality.
• Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
• Performs preventative maintenance of Globus Medical product on-site at existing customer’s facilities.
• Updates existing products to resolve systemic product issues and ensure optimal system functionality; upgrades existing products to enhance system capabilities and provides additional features.
• Documents and properly records all customer feedback, issues and complaints consistent with Globus procedures for any unmet customer expectations.
• Documents the results of all customer visits including formal installation and system functionality test reports consistent with Globus Medical procedures.
• Participates in and helps manage returned material authorization (RMA) processing.
• National and possible international travel in support of equipment is possible.

Medical Imaging and Robotics Field Service Engineer

Electrical Engineer

• Lead the design and development of Class III implantable neuromodulation systems, associated accessories, test systems, and manufacturing fixtures.
• Design and analyze electronic circuits, including: Embedded systems and firmware interfaces, Mixed-signal analog/digital circuits, Power management and charging circuits.
• Own schematic design, PCB layout, component selection, BOMs, characterization, and system integration across all development stages.
• Establish electrical product requirements and specifications.
• Design and execute experiments to validate concepts, develop new test methods, and generate design data.
• Characterize and verify hardware performance to ensure medical-grade precision and reliability.
• Drive design-for-reliability and manufacturability improvements.
• Train and mentor contract manufacturing engineers and technicians on product testing and troubleshooting methods.
• Participates in the design and execution of verification testing protocols, methods and reports to ensure products meet design requirements.
• Supports risk management documentation including hazard analysis and failure modes and effect analysis (FMEA) to identify and mitigate design and process risks.
• Partner closely with system, firmware, mechanical, and test engineering teams to ensure full system integration and performance alignment.
• Contribute to the company’s intellectual property portfolio through innovative concepts and technical disclosures.
• Operate in compliance with design controls and quality system procedures.
• Prepare technical reports, presentations, and design reviews for management and cross-functional stakeholders.
• Communicate with physicians and other clinicians on product design and development activities and gather feedback on product prototypes.
• Collaborate with Marketing, Regulatory, and Quality to ensure design inputs and verification activities align with product and business objectives.

Staff Electrical Engineer

Business Development Rep

• Supporting the growth of the cranial install base by providing strategic assistance to the RSM and local sales teams
• Identifying add-on opportunities within existing EGPS accounts
• Driving greenfield sales of ExcelsiusGPS robots by delivering clinically focused sales support
• Leveraging clinical expertise to identify opportunities and facilitate growth across all aspects of the cranial business
• Promoting awareness and expansion of Globus Cranial Technology within academic institutions
• Building and maintaining relationships with INR and Implant Sales teams
• Regular presence in the operating room, as well as engagement with facility administration

Cranial Business Development Manager

Analyst

• Support fulfillment operations by executing efficient, accurate, and scalable processes that contribute to operational excellence across all zones.
• Contribute to continuous improvement efforts that drive cost savings, productivity, and customer satisfaction through optimized fulfillment practices.
• Maintain and refine processes and systems to meet on-time delivery KPIs, minimize errors, and ensure reliability in the delivery of products and assets for surgical procedures.
• Collaborate closely with supply chain, quality, commercial, and clinical teams to ensure alignment, seamless execution, and exceptional customer support.
• Act as a conduit or expediter when critical inventory is required to support surgical cases, ensuring coverage and efficient asset utilization.
• Review and process Loaner Extension Requests.
• Coordinate and monitor inventory retrievals, ensuring timely completion.
• Assist with preparing reports for sales management to evaluate inventory needs and support proper allocation to meet case demands.
• Maximize consignment inventory utilization in line with Scorecard goals.
• Support management of company inventory to achieve case coverage and optimal consignment usage.
• Provide coverage and support for zone inventory needs in the absence of the Zone Inventory Analyst.
• Identify opportunities for process improvement and enhanced reporting.
• Strive to achieve zero missed surgeries due to lack of inventory.
• Adhere to the letter and spirit of the company’s Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
• Maintain compliance with applicable laws, regulations, and company standards through training and consistent application of knowledge.

Medical Imaging and Robotics Field Service Engineer

Staff Electrical Engineer

Cranial Business Development Manager

Fulfillment Analyst