Globaltech Medical Devices

Operations

• Responsible for ensuring that any changes (e.g., raw materials, regulations, equipment, process) meet requirements (e.g., FDA, BSI, quality systems).
• Manage all critical external vendor partners so that we can proactively manage changes.
• Drive the Engineering Change Control Process.
• Actively participate in management of appropriate engineering change controls and reviews.
• Evaluate changes and execute appropriate qualification activities.

Senior Operations Engineer

Program Manager

• Lead the end-to-end development, implementation, and execution of regional medical education programs, including podium events, workshops, peer-to-peer education, and speaker activities.
• Translate educational and commercial priorities into structured program plans, timelines, and deliverables.
• Ensure speaker training, faculty onboarding, content preparation, and compliance submissions are completed accurately and on time.
• Build and strengthen relationships with HCP faculty, KOLs, and emerging surgeon educators to support program growth and excellence.
• Support collaboration with Med Ed PhD team and area leaders to identify educational needs and develop relevant programming.
• Oversee development of program communications and promotional materials (emails, landing pages, program summaries).
• Evaluate program effectiveness using quantitative and qualitative data; provide insights and recommendations for continuous improvement.
• Track key performance indicators and prepare recurring dashboards and leadership updates.
• Serve as the primary program lead across Medical Education, Marketing and Commercial Teams.

Medical Education Program Manager

• Own and manage day-to-day IT operations, ensuring uptime, performance, and predictable service delivery across IT and OT environments.
• Act as the primary operational decision-maker, escalating to the Sr. IT Director when strategic tradeoffs or risk decisions are required.
• Establish and refine operational processes including incident management, change management, patching, and system lifecycle management.
• Serve as the senior IT presence when the Sr. IT Director is unavailable (vacation, off-hours, business travel).
• Directly manage and mentor Endpoint / Helpdesk Engineers, Systems & Network Engineers.
• Serve as the backup and technical lead for systems and network engineering in a single engineer model.
• Design and maintain resilient architectures across cloud, campus, and manufacturing systems.

Senior Operations Engineer

Medical Education Program Manager

IT Operations Manager