Global Satcoms

Field Engineer

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus).
• Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks.
• Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment.
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.
• Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards.
• Ensure all safety protocols and client-specific requirements are followed during onboard interventions.
• Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions.
• Provide customer training and onboard support during handover when necessary.

Maritime IT Field Service Technician

• Conduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus)
• Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks
• Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues
• Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards
• Ensure all safety protocols and client-specific requirements are followed during onboard interventions
• Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions
• Provide customer training and onboard support during handover when necessary