Salary
💰 $75,000 - $85,000 per year
Tech Stack
CloudDNSIoTSwitching
About the role
- Responsible for service delivery support and project deliverables within the global infrastructure network environment supporting an $8 billion dollar Fortune 500 company.
- Identify gaps, needs, and lead improvement efforts to improve service delivery.
- Operate as a subject matter expert (SME) in one or more key technologies under the networking domain and operate independently.
- Support a wide variety of departments and disciples including Data Network (Cisco, Palo Alto, F5, SolarWinds) and Server.
- Support Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
- Support Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
- Support ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
- Provide solutions for both RTB and project efforts of medium to high complexity.
- Serve as a project resource on application and infrastructure project efforts representing functional capabilities; assist with gathering requirements, creating recommendations, and implementing solutions.
- Provide knowledge sharing as recognized SME, including writing complex knowledge articles, relationship development with other IT staff, mentoring, and job shadowing.
- This is an ONSITE role located in McConnellsburg, PA.
Requirements
- MUST HAVE US CITIZENSHIP! NO VISA SPONSORSHIP AVAILABLE NOW OR IF NEEDED IN THE FUTURE.
- Three (3) or more years of experience in Information Technology, or in a related area.
- Experience with supporting services like DNS and DHCP.
- Familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA.
- Experience supporting Palo-Alto technologies (Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA).
- Experience with Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI.
- Experience with F5 and SolarWinds.
- Ability to travel 15% +/-.
- Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications.
- Information Technology experience within the manufacturing industry.
- Demonstrated experience managing enterprise level networks.
- Documented experience developing network diagrams and drawings using Microsoft Visio.
- Ability to effectively communicate.
- Ability to work in a team environment.
- Strong organizational skills with exceptional follow through and attention to detail.
- Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
- Ability to work in a fast-paced environment where requirements are constantly changing.
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.