Global Radiance Review

Solutions Engineer

Global Radiance Review

full-time

Posted on:

Location Type: Office

Location: Beavercreek • Alabama • Montana • United States

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Salary

💰 $125,000 - $175,000 per year

About the role

  • Ownership of the externally facing customer interactions to include demonstrations of the systems
  • Primary contact for all customers, being a primary point of contact until product implementation begins
  • Manages the Customer Relationship Management (CRM) system
  • Provide Teams/Zoom calls, Webinars, phone calls and technical briefs and documentation upon request
  • Facilities collaboration with dedicated deployment/installation team
  • Bridge the gap between customers and internal development teams by feeding user requirements and technical feedback back to developers.

Requirements

  • 5+ years of experience in customer-facing, pre-sales, or technical implementation role
  • Bachelor’s degree in computer science, information technology, engineering, or related technical field
  • Strong knowledge of software, APIs, integrations, and network systems
  • Ability to explain complex technical concepts to non-technical stakeholders
  • US Citizenship
  • Must have or be able to obtain a Top Secret Clearance
Benefits
  • Employee-ownership benefits
  • Job security and participation
  • Professional development opportunities
  • Collaborative work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM systemsAPIssoftware integrationsnetwork systems
Soft Skills
customer-facingcommunicationcollaborationtechnical explanationstakeholder engagement
Certifications
Top Secret Clearance