Customer Support Specialist, Portuguese Speaker
Global People Sphere
full-time
Posted on:
Location Type: Remote
Location: Greece
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Tech Stack
About the role
- Engage with customers via phone, email & chat
- Provide clear, friendly support and product guidance
- Troubleshoot issues and ensure every customer feels valued
- Log and track cases with accuracy and care
- Go above and beyond to deliver an outstanding experience
Requirements
- Fluent / C2 Portuguese you express yourself naturally and confidently
- Strong B2 English to collaborate with your international team
- A people-first mindset paired with excellent communication
- Tech-savvy attitude and the ability to multitask with ease
- A passion for helping others and creating positive experiences
Benefits
- 100% Remote work from anywhere in Greece
- Paid training to set you up for success
- Career progression in a global, fast-moving organization
- A multilingual, friendly, and inclusive culture where you'll feel supported
- Competitive salary + performance bonuses
- Relocation package support (within EU)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer engagementcommunicationtroubleshootingmultitaskingpeople-first mindsetcustomer supportproblem-solvingpositive experience creationfriendly supportproduct guidance