Global Payments Inc.

Director, AI Governance

Global Payments Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

About the role

  • Establish, lead, and mature the enterprise Responsible Use of AI (RUAI) program and AI governance platforms to ensure alignment with ethical principles, regulatory requirements, and organizational risk tolerance.
  • Provide vision, strategy, and operational oversight for development, implementation, and continuous improvement of AI governance frameworks, policies, and controls.
  • Manage and optimize AI governance tools and platforms (e.g., model registries, risk assessment platforms, bias detection tools, explainability dashboards) to support consistent, automated compliance across the AI lifecycle.
  • Collaborate cross-functionally with Legal, Compliance, Risk, IT, Data Science, and business units to integrate ethical, legal, and security requirements into AI/ML design, development, deployment, and monitoring activities.
  • Ensure alignment with industry standards and regulations such as the EU AI Act, GDPR, CCPA, Colorado AI Act, NIST AI RMF, ISO/IEC 42001.
  • Establish and lead AI risk assessment processes, including classification of AI systems by risk level, evaluation of bias, fairness, and explainability, and oversight of mitigation plans.
  • Monitor and audit AI systems to ensure operational effectiveness of controls, document results, and coordinate remediation activities.
  • Develop and oversee enterprise AI ethics and governance training programs and lead change management to drive adoption of AI governance policies and tools.
  • Serve as thought leader and report AI governance KPIs and risk metrics to executive leadership and the Board.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems, Law, Ethics, or related field (advanced degree preferred).
  • 6–8+ years of experience in AI, emerging technology, and risk management (minimum 6 years).
  • Proven track record in developing and implementing AI governance frameworks, ethical AI policies, and compliance programs.
  • Strong knowledge of AI-related laws, regulatory requirements, and industry standards (e.g., EU AI Act, GDPR, CCPA, Colorado AI Act, NIST AI RMF, ISO AI standards).
  • In-depth understanding of AI/ML model development, deployment, monitoring, and auditing, including bias detection, explainability (XAI), and fairness practices.
  • Experience working cross-functionally with Legal, Compliance, Risk, IT, Data Science, and business teams to embed ethical and regulatory standards into AI initiatives.
  • Demonstrated leadership in AI-related change management, including development of training programs on AI ethics, governance, and compliance.
  • Expertise in AI governance tools/platforms, model documentation practices, and compliance automation.
  • Strong understanding of risk mitigation strategies for AI bias, fairness, transparency, and security.
  • Exceptional leadership, stakeholder management, and communication skills; analytical and strategic thinking.