Global Industrial Company

Assurance Specialist, Quality & Packaging

Global Industrial Company

full-time

Posted on:

Location Type: Office

Location: Port WashingtonNew YorkWashingtonUnited States

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About the role

  • Lead ISTA transit testing (ISTA 1A/2A/3A/3B/3E) including drop, vibration, compression, and environmental conditioning.
  • Collaborate with international vendors and domestic to ensure packaging meets performance specifications and quality standards.
  • Coordinate PPAP/FAI, approval of samples, and production trials with overseas suppliers.
  • Analyze packaging failures across LTL and small parcel networks; drive CAPA and root cause investigations using 8D, DMAIC, and 5 Why.
  • Partner with DC Operations, Transportation, and Logistics to align packaging performance to distribution hazards.
  • Develop and maintain performance specifications including ECT, BCT, burst strength, palletization, and cushioning requirements.
  • Build dashboards to track ISTA pass rates, vendor PPM, transit damage, and cost-of-poor-quality.
  • Support new product launches ensuring packaging readiness and qualification, Monitoring performance post launch.
  • Work Closely with DC Operations and Transportation to Identify opportunities for packing and other carrier improvements

Requirements

  • Bachelor's degree in Packaging Science, Industrial Engineering, or related field.
  • 3–7+ years in packaging quality or engineering with hands-on ISTA testing experience.
  • Knowledge of LTL and small parcel carrier networks (FedEx, UPS, DHL, USPS).
  • Experience coordinating with international suppliers.
  • Strong analytical skills and proficiency with Excel/Power BI/Tableau.
  • Experience with SPC, AQL, CAPA, and quality systems.
Benefits
  • EEO/AA Statement
  • Provides equal employment opportunities to all employee and applicants for employment
  • Prohibits discrimination and harassment of any type
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ISTA testingPPAPFAICAPA8DDMAIC5 WhySPCAQLpackaging performance specifications
Soft Skills
analytical skillscollaborationcommunicationproblem-solvingproject management