
Assurance Specialist, Quality & Packaging
Global Industrial Company
full-time
Posted on:
Location Type: Office
Location: Port Washington • New York • Washington • United States
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Tech Stack
About the role
- Lead ISTA transit testing (ISTA 1A/2A/3A/3B/3E) including drop, vibration, compression, and environmental conditioning.
- Collaborate with international vendors and domestic to ensure packaging meets performance specifications and quality standards.
- Coordinate PPAP/FAI, approval of samples, and production trials with overseas suppliers.
- Analyze packaging failures across LTL and small parcel networks; drive CAPA and root cause investigations using 8D, DMAIC, and 5 Why.
- Partner with DC Operations, Transportation, and Logistics to align packaging performance to distribution hazards.
- Develop and maintain performance specifications including ECT, BCT, burst strength, palletization, and cushioning requirements.
- Build dashboards to track ISTA pass rates, vendor PPM, transit damage, and cost-of-poor-quality.
- Support new product launches ensuring packaging readiness and qualification, Monitoring performance post launch.
- Work Closely with DC Operations and Transportation to Identify opportunities for packing and other carrier improvements
Requirements
- Bachelor's degree in Packaging Science, Industrial Engineering, or related field.
- 3–7+ years in packaging quality or engineering with hands-on ISTA testing experience.
- Knowledge of LTL and small parcel carrier networks (FedEx, UPS, DHL, USPS).
- Experience coordinating with international suppliers.
- Strong analytical skills and proficiency with Excel/Power BI/Tableau.
- Experience with SPC, AQL, CAPA, and quality systems.
Benefits
- EEO/AA Statement
- Provides equal employment opportunities to all employee and applicants for employment
- Prohibits discrimination and harassment of any type
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ISTA testingPPAPFAICAPA8DDMAIC5 WhySPCAQLpackaging performance specifications
Soft Skills
analytical skillscollaborationcommunicationproblem-solvingproject management