Global Credit Union

Fraud Reporting Analyst

Global Credit Union

full-time

Posted on:

Location Type: Office

Location: Anchorage • Alaska • United States

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Salary

💰 $63,233 - $99,908 per year

About the role

  • Develop and publish meaningful dashboards of KPIs and other metrics related to fraud staff and system performance
  • Compile and publish MBRs featuring KPIs, achievements, challenges, and risks of all pillars within Enterprise Fraud Management
  • Maintain and update KPIs as data and reporting needs evolve
  • Support and validate data collection and usage for a wide range of reporting purposes
  • Support document collection and distribution for fraud incident management activities
  • Document and report on fraud trends, and alert performance
  • Distill larger reports/data sets into key points and action items
  • Survey processes and procedures; develop workflows and process diagrams
  • Review, draft, update and maintain departmental policies and procedures in coordination with department supervisors and subject matter experts
  • Collaborate with Fraud Analytics, Fraud Operations, and Dispute Resolution, along with external business lines such as Data Analytics, Digital Experience, Payment Operations, RFS Operations, and others
  • Provide ad hoc reporting as requested
  • Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities
  • Champion continuous improvement and standardized processes that drive productivity and quality across the credit union
  • Perform other duties as assigned

Requirements

  • High school graduate or equivalent
  • Demonstrates skill in creating high-quality presentations using the full suite of Microsoft tools such as Word, Excel, PowerPoint, and Visio
  • Experienced in using data and visual aids to clearly present information and deliver compelling messages
  • Brings advanced analytical, problem-solving, and decision-making skills, along with strong interpersonal abilities that support teamwork across various departments
  • Capable of applying both strategic and tactical thinking with sound judgment
  • Shows strong ownership, attention to detail, and effective written and verbal communication
  • Excels in fast-paced, changing environments and is dedicated to achieving outstanding results
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingdashboard developmentKPI managementworkflow developmentprocess documentationfraud trend analysisad hoc reportingdata validationpresentation creation
Soft Skills
analytical skillsproblem-solvingdecision-makinginterpersonal skillsteamworkstrategic thinkingtactical thinkingattention to detaileffective communicationownership