Brazilian Portuguese Customer Service Agent, Content Moderator
Global Career Group
full-time
Posted on:
Location Type: Hybrid
Location: Athens • Greece
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About the role
- Respond to customer inquiries via phone, email, and chat (frontline support), or perform online/offline content moderation
- Resolve issues efficiently and professionally
- Accurately record and update customer information in internal systems
- Deliver high-quality service and ensure customer satisfaction
Requirements
- Native-level or C2 proficiency in Brazilian Portuguese (written and spoken)
- Minimum B2 level in English
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle challenges professionally
- Basic technical skills
- Experience with social media (SoMe) platforms is considered an advantage.
Benefits
- 6-month contract (with the possibility of extension)
- Competitive salary and performance bonuses
- Flight to Greece (within Europe), airport pickup, and 2 weeks of hotel accommodation
- Assistance with finding long-term housing
- Private health insurance
- A welcoming, international, and diverse work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
basic technical skills
Soft Skills
excellent communication skillsproblem-solving skillsability to work in a fast-paced environmentprofessionalism