Glia

Sales Engineer

Glia

full-time

Posted on:

Location Type: Remote

Location: New York • Texas • United States

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About the role

  • Handle complex technical challenges, leveraging the support of managers and teams.
  • Expert in API data integrations and proficient with Glia products.
  • Develop and implement risk mitigation strategies to proactively address potential risks and minimize their impact on sales outcomes.
  • Delegate tasks appropriately, integrate technical needs into project planning, and choose the most effective project management strategies.
  • Navigate and resolve complex client issues, fostering collaboration across departments and managing communication challenges with diverse stakeholders.
  • Present complex information clearly and concisely during meetings, ensuring all communications are impactful and directly support business objectives.
  • Maintain a deep understanding of industry trends, regularly contributing insights in meetings and strategic discussions.
  • Develop and maintain deep, personalized customer relationships, leveraging those to advance business objectives.
  • Able to utilize our entire library of stories and case studies to share knowledge and experiences across the Glia product set effectively.

Requirements

  • Strong hands-on coding ability (not just “technical aptitude”). Comfortable building and modifying working examples in JavaScript and HTML/CSS, and explaining decisions clearly.
  • Proven experience working with REST APIs, webhooks, and event-driven integrations (authentication, payloads, retries, error handling, debugging).
  • Experience building small but real technical artifacts such as serverless functions, lightweight backend services, automation scripts, or integration applets to prove out workflows and solutions.
  • Ability to translate technical concepts into business outcomes and guide technical + non-technical stakeholders through tradeoffs (security, time-to-value, maintainability, UX).
  • Some customer-facing / business-facing experience (pre-sales, professional services, implementations, solutions architecture, technical consulting, or similar). Must be comfortable leading technical conversations with prospects.
  • Strong communication skills: asks great questions, can whiteboard/teach, and can present a point of view clearly (we can teach “sales engineering,” but not the core communication + technical foundation).
  • Experience working in/around B2B SaaS products that support sales/service/customer experience workflows (understands customer service personas and operational realities).
Benefits
  • Stock options and Competitive salary
  • Professional development support (trainings, courses, conferences, books, etc)
  • Access to all the latest tools and equipment you’ll need
  • Sports compensation, reimbursement for therapy, counseling sessions
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
  • Diversity: 25 countries represented
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JavaScriptHTMLCSSREST APIswebhooksevent-driven integrationsserverless functionsbackend servicesautomation scriptsintegration applets
Soft Skills
communicationcollaborationproblem-solvingdelegationcustomer relationship managementpresentation skillstechnical consultingstakeholder managementstrategic thinkingadaptability