Design, architect, and build near production‑ready solutions on top of Glean that partners can implement with customers (not just demos or POCs).
Own the end‑to‑end architecture for partner solutions—from data sources and integrations to configuration, security, and user experience.
Automate deployments of those solutions using infrastructure‑as‑code, configuration templates, and repeatable playbooks so partners can roll out solutions consistently across customers.
Build and maintain tools, templates, and documentation (reference architectures, example code, runbooks, best practices) that partners can reuse across engagements.
Serve as the primary technical advisor and solution owner for a set of strategic partners (GSIs, ISVs, and other key partners working with CSPs).
Lead architecture reviews, whiteboarding sessions, demos, technical workshops, and training with partner and customer technical stakeholders.
Provide training and enablement so partner technical teams can independently deploy, manage, and extend Glean‑based solutions.
Conduct go‑to‑market and addressable market analysis for Innovation Lab solutions—sizing opportunities, understanding target segments, and identifying where Glean + partner offerings have the strongest market fit.
Work with partners to build business cases for new solutions, including value narratives, impact hypotheses, and ROI framing.
Identify opportunities with partners and customers to expand Glean adoption through repeatable solution patterns and packaged offerings.
Align technical plans with GTM priorities, partnering closely with Partnerships, Sales, Product, and Engineering to ensure solutions are both technically sound and commercially impactful.
Collaborate with Product Management and Engineering, providing data‑driven feedback and use cases to drive improvements to the product that unlock new solution patterns for partners.
Work with Sales, Customer Success, Support, and Solutions Engineering to ensure Innovation Lab solutions are understandable, supportable, and aligned with our broader customer motion.
Assist with issue identification, troubleshooting, and remediation for Innovation Lab solutions through resolution, working closely with internal teams as needed.
Think like a Product Manager, Architect, and GTM strategist—while being as hands‑on as an FDE—as you own and build a robust, partner‑led solutions roadmap.

Requirements

Bachelor's degree in Computer Science or equivalent with at least 7+ years of industry experience, or Master’s degree in Computer Science or equivalent with at least 5+ years of industry experience.
Background as a Solution Architect, Enterprise Architect, or similar (pre‑ or post‑sales) in a product‑led B2B SaaS company is a strong plus.
Strong software development experience in modern languages such as Python, JavaScript/TypeScript, Go (or similar), with the ability to read, write, and review code for solution building and automation.
Deep experience with APIs and custom data integrations in hybrid or SaaS environments, including solid debugging skills across distributed systems (log analysis, code analysis, end‑to‑end transaction tracing).
Solid understanding of networking concepts across cloud and on‑premise environments.
Experience in at least two of the following disciplines: Software Engineering, Pre‑Sales Engineering, Post‑Sales Engineering, Professional Services, Support Engineering.
Very strong architectural and hands‑on experience with cloud technologies in at least one of: Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure (and willingness to learn the others as needed).
Security and audit experience: able to understand and represent Glean’s security and audit posture with customer security and compliance stakeholders, and design solutions that are fundamentally secure.

Benefits

Medical, Vision, and Dental coverage
Generous time-off policy
401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptTypeScriptGoAPIsdata integrationscloud technologiesAmazon Web ServicesGoogle Cloud PlatformMicrosoft Azure

Soft Skills

technical advisorsolution ownertrainingcollaborationproblem-solvingcommunicationleadershipstrategic thinkingcustomer engagementdocumentation

Certifications

Bachelor's degree in Computer ScienceMaster's degree in Computer Science