Glassdoor Brasil

Business Consultant

Glassdoor Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Brasília • Brazil

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Salary

💰 R$7,064 per month

About the role

  • Conduct periodic visits to franchised units according to a defined schedule;
  • Evaluate store operations (production, service, cleanliness, organization and workflow);
  • Ensure correct application of the brand's operational and quality standards;
  • Monitor operational indicators such as service time, waste, COGS and team productivity;
  • Analyze basic financial results of units (revenue, COGS, expenses and margin);
  • Support the franchisee in reading and understanding the income statement (DRE);
  • Identify opportunities to improve performance and profitability;
  • Develop and monitor action plans with defined deadlines and owners;
  • Advise franchisees, managers and teams on operational best practices;
  • Support the implementation of new processes, products or network campaigns;
  • Identify training needs and coordinate with the franchisor's internal areas;
  • Serve as the franchisor's focal point for the franchisees in your portfolio;
  • Maintain a close, professional and collaborative relationship;
  • Ensure alignment between brand guidelines and the reality of local operations;
  • Record and report demands, risks and opportunities identified in the field;
  • Prepare visit reports with a clear diagnosis and practical recommendations;
  • Update internal systems and tools with unit information;
  • Share best practices and field learnings with the corporate team;
  • Support pilot projects and strategic initiatives of the network.

Requirements

  • Bachelor's degree completed or in progress in Business Administration, Gastronomy, Hospitality, Industrial/Production Engineering or related fields;
  • Basic knowledge of income statement (DRE), COGS (CMV), cost control, margin and operational indicators;
  • Previous experience as a field consultant, operations supervisor, restaurant manager or similar role;
  • Experience conducting operational visits and implementing action plans;
  • Ability to analyze operational and financial indicators;
  • Organized for schedule, routing and visit report management;
  • Comfortable using digital tools (Excel/Google Sheets, presentations, POS/operational systems);
  • Availability for frequent travel;
  • Consultative profile, focused on guiding and developing the franchisee;
  • Ability to influence without direct authority;
  • Clear, empathetic and assertive communication;
  • Organization, discipline and sense of priorities;
  • Ethical, professional demeanor aligned with the brand culture.
  • Advantage: experience with franchise networks.
Benefits
  • Transportation allowance
  • Meal allowance / Food allowance (R$32/day)
  • GymPass
  • Amil health plan
  • OMNI pharmacy assistance
  • Childcare assistance (for women)
  • Partnership with Sesc
  • Partnerships with universities
  • Partnerships with language schools
  • Profit sharing (PLR)
  • Career development track

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
income statementCOGScost controlmargin analysisoperational indicatorsaction plansperformance improvementfinancial analysisoperational best practicesfranchise operations
Soft skills
consultative profileinfluence without authorityclear communicationempathetic communicationassertive communicationorganizationdisciplinesense of prioritiesprofessional demeanorcollaborative relationship
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in GastronomyBachelor's degree in HospitalityBachelor's degree in Industrial EngineeringBachelor's degree in Production Engineering