Glassdoor Brasil

Business Consultant

Glassdoor Brasil

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Salary

💰 R$6,214 - R$7,064 per month

About the role

  • Conduct regular visits to franchised stores according to a defined schedule;
  • Evaluate store operations (production, service, cleanliness, organization, and workflow);
  • Ensure correct application of the brand's operational and quality standards;
  • Monitor operational indicators such as service time, waste, CMV (Cost of Goods Sold - COGS) and team productivity;
  • Analyze basic financial results of the units (revenue, CMV/COGS, expenses and margin);
  • Support franchisees in reading and understanding the income statement (DRE);
  • Identify opportunities to improve performance and profitability;
  • Develop and monitor action plans with defined deadlines and owners;
  • Guide franchisees, managers and teams on operational best practices;
  • Support the implementation of new processes, products or network campaigns;
  • Identify training needs and coordinate with the franchisor’s internal areas;
  • Act as the franchisor’s focal point for the franchisees in your portfolio;
  • Maintain a close, professional and collaborative relationship;
  • Ensure alignment between brand guidelines and the reality of local operations;
  • Record and report demands, risks and opportunities identified in the field;
  • Prepare visit reports with a clear diagnosis and practical recommendations;
  • Update internal systems and tools with information from the units;
  • Share best practices and field learnings with the corporate team;
  • Support pilot projects and strategic initiatives across the network.

Requirements

  • Bachelor’s degree completed or in progress in Business Administration, Gastronomy, Hospitality, Production Engineering or related fields;
  • Knowledge of the income statement (DRE), CMV (COGS), cost control, margin and operational indicators;
  • Previous experience as a field consultant, operations supervisor, restaurant manager or similar role;
  • Experience conducting operational visits and implementing action plans;
  • Ability to analyze operational and financial indicators;
  • Organizational skills to manage schedule, routes and visit reports;
  • Comfortable using digital tools (Excel/Google Sheets, presentations, POS/operational systems);
  • Availability for frequent travel;
  • Consultative profile, focused on coaching and developing franchisees;
  • Ability to influence without direct authority;
  • Clear, empathetic and assertive communication;
  • Organization, discipline and sense of priorities;
  • Ethical and professional conduct aligned with the brand culture;
  • Experience working with franchise networks.
Benefits
  • Transport allowance
  • Meal / food allowance (R$32/day)
  • GymPass
  • Amil health plan
  • OMNI pharmacy assistance
  • Childcare assistance (for women)
  • Partnership with SESC
  • Tuition partnerships with universities
  • Partnerships with language schools
  • Profit-sharing (PLR)
  • Career development path

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
income statementCMVCOGScost controlmargin analysisoperational indicatorsaction plansoperational best practicesperformance improvementfinancial analysis
Soft skills
organizational skillsconsultative profilecoachinginfluence without authorityclear communicationempathetic communicationassertive communicationdisciplinesense of prioritiesprofessional conduct
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in GastronomyBachelor’s degree in HospitalityBachelor’s degree in Production Engineering