Glassdoor Brasil

Business Consultant

Glassdoor Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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Salary

💰 R$7,064 per month

About the role

  • Conduct periodic visits to franchised units according to a predefined schedule;
  • Assess store operations (production, service, cleanliness, organization and flow);
  • Ensure correct application of the brand's operational and quality standards;
  • Monitor operational KPIs such as service time, losses, CMV (cost of goods sold - COGS) and team productivity;
  • Analyze basic financial results of units (revenue, CMV/COGS, expenses and margin);
  • Support the franchisee in reading and understanding the income statement (DRE);
  • Identify opportunities to improve performance and profitability;
  • Develop and monitor action plans with defined deadlines and assigned owners;
  • Advise franchisees, managers and teams on operational best practices;
  • Support the implementation of new processes, products or network campaigns;
  • Identify training needs and align them with the franchisor's internal departments;
  • Act as the franchisor's focal point for the franchisees in your portfolio;
  • Maintain a close, professional and collaborative relationship;
  • Ensure alignment between brand guidelines and the realities of local operations;
  • Record and report demands, risks and opportunities identified in the field;
  • Prepare visit reports with a clear diagnosis and practical recommendations;
  • Update internal systems and tools with unit information;
  • Share best practices and field learnings with the corporate team;
  • Support pilot projects and strategic initiatives across the network.

Requirements

  • Bachelor's degree completed or in progress in Business Administration, Gastronomy, Hospitality, Production/Industrial Engineering or related fields;
  • Knowledge of the income statement (DRE), CMV (COGS), cost control, margin and operational KPIs;
  • Previous experience as a field consultant, operations supervisor, restaurant manager or similar role;
  • Experience conducting operational visits and implementing action plans;
  • Ability to analyze operational and financial indicators;
  • Organizational skills for managing schedules, routes and visit reports;
  • Comfortable using digital tools (Excel/Google Sheets, presentations, operational systems);
  • Availability for frequent travel;
  • Consultative profile focused on guiding and developing franchisees;
  • Ability to influence without direct authority;
  • Clear, empathetic and assertive communication;
  • Organization, discipline and a sense of priorities;
  • Ethical, professional demeanor aligned with the brand's culture;
  • Advantage: Experience with franchised networks.
Benefits
  • Transportation allowance (commuter benefit)
  • Meal allowance / Food allowance (R$32/day)
  • GymPass
  • Amil Health Plan
  • OMNI Pharmacy assistance
  • Childcare assistance (for women)
  • Partnership with Sesc
  • Partnerships with universities
  • Partnerships with language schools
  • PLR (profit-sharing/variable compensation)
  • Career development track

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
income statementCMVCOGScost controloperational KPIsfinancial analysisaction plansperformance improvementprofitability analysisoperational best practices
Soft skills
organizational skillsconsultative profileinfluence without authorityclear communicationempathetic communicationassertive communicationdisciplinesense of prioritiesprofessional demeanorcollaborative relationship
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in GastronomyBachelor's degree in HospitalityBachelor's degree in Production EngineeringBachelor's degree in Industrial Engineering