Gladstone Software

Manager

• The Manager is responsible for growing and driving the commercial and customer success of the Nova programme.
• This role focuses on long-term relationships rather than short-term sales.
• Work closely with senior stakeholders to understand their goals and challenges.
• Build and manage a portfolio of strategically important customers.
• Develop and maintain clear account plans that align customer objectives.
• Identify and convert opportunities for upsell, cross-sell, and solution expansion.
• Position Gladstone as a solution partner that connects insight into action.
• Act as the voice of the customer internally and collaborate with cross-functional teams.

Strategic Accounts Manager