Senior Data Scientist – Optimization
Tiger Analytics
PySparkPythonSQL
Senior Data Scientist
Gladly
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $134,000 - $167,000 per year
Job Level
Senior
Tech Stack
PythonSQL
About the role
- Collaborate with various Gladly teams and stakeholders to build a deep understanding of our business, our customers and the problems they face
- Work closely with our product leadership to influence product roadmap and strategy, driving collaborative discussions based on quantitative insights
- Design and perform analyses or experiments to deepen our understanding of customers, uncover product improvement opportunities, provide actionable recommendations, and drive product decisions
- Develop novel algorithms to improve customer service automation and Hero efficiency, working on problems from conception through design, prototyping and shipping production features
- Provide guidance to other teams about the best practices for gaining insight into product behavior and experimentation to improve product effectiveness
- Provide mentorship to other data scientists through code and research reviews, documentation, technical guidance and pairing
Requirements
- 5+ years of experience working with data to solve problems and make decisions, especially as a data scientist or product analyst
- A strong track record of designing, prototyping, scaling and launching data science products to solve business problems
- Excellent SQL and python skills for data manipulation, exploration and visualization, especially in Jupyter notebooks
- A strong understanding of ML algorithms
- Excellent communication skills; you excel at turning data into compelling and actionable insights and have a proven track record for driving change in a product organization
- Customer-centricity and product focus. You look at everything you create through the lens of how it improves experience for the end-user. You are comfortable communicating how various approaches might impact the product behavior (and vice versa).
- Learning mentality. You aren't intimidated by new domains or technology; you're willing to dive into documentation/videos, talk to your teammates, and experiment to become well-versed.
- Experience working with cross-functional teams including but not limited to Engineering, Design and Product.
Benefits
- Competitive salaries, stock options, and comprehensive benefits
- Generous paid time off, parental leave, and home office stipends
- A fully remote work environment with opportunities for in-person team gatherings
- A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdata scienceSQLPythonmachine learning algorithmsdata manipulationdata explorationdata visualizationprototypingproduct development
Soft skills
communicationcustomer-centricityproduct focusmentorshipcollaborationproblem-solvinginsight generationadaptabilityteamworkleadership
