
Senior Project Engineer
Glacier
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $135,000 - $175,000 per year
Job Level
About the role
- Drive the entire project lifecycle as Glacier's technical representative, from sales support through customer acceptance, managing a wide variety of stakeholders and timelines with many interdependencies.
- Partner with sales team to propose install locations that balance customer needs with Glacier’s technical capabilities.
- Lead customer meetings and act as the main technical liaison with the customer throughout the project process ensuring clear communication and high satisfaction.
- Develop project schedules, track milestones, and lead coordination between internal teams and external partners to ensure seamless execution.
- Serve as the central point of contact for project updates, ensuring clear communication of goals, responsibilities, and progress to cross-functional teams and our customers.
- Lead and support cross-functional teams, fostering collaboration and alignment across all phases of the project lifecycle from sales support through customer kickoff, manufacturing, installation, and customer acceptance testing while resolving competing priorities.
- Participate in on-site installation and calibration of robot as the main customer liaison.
- Continue to refine, optimize, and document Glacier’s robot deployment and ops project management strategies and processes to ensure an on-time deployment each time.
Requirements
- Bachelor’s degree in Engineering or equivalent experience preferred plus 5 years of professional experience, including at least 5 years of experience in project management and 2 years of experience working with customers as the main point of contact
- Experience in leading complex projects, including customer and project management, risk mitigation, timeline coordination, and project installation
- Hands on experience with hardware products, including evaluating technical tradeoffs; bonus points if it’s in the robotics or manufacturing spaces
- Ability to travel and work on-site up to 20% of the time (up to 2 weeks at a time, typically for initial deployment or sales support), including nights and weekends
- Experience with 3D CAD
- Ability to work from our San Francisco office at least two days each week
- Self-starter mentality; you will be responsible for defining and managing major project timelines with little guidance, and finding creative ways to resolve a variety of potential project obstacles.
Benefits
- Competitive equity compensation
- Mission-Driven Work – Be part of a company dedicated to sustainability and ending waste, with technology recognized as one of TIME's Best Inventions.
- Cross-Functional Impact – Lead high-stakes projects where your decisions directly shape customer success and environmental outcomes.
- Hands-On Robotics Deployment – Get boots on the ground at recycling facilities, managing real robot installations that divert tons of waste from landfills every day.
- Fast-Paced Growth – Join at a pivotal moment as we scale our fleet from production to nationwide deployments, with robust pipeline ahead.
- Backed to Succeed – Our founders bring experience from Facebook and Bain, and we're supported by top-tier investors with deep technical and industry expertise.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk mitigationtimeline coordinationhardware evaluation3D CADroboticsmanufacturing
Soft Skills
communicationcollaborationproblem-solvingcustomer liaisonself-starter
Certifications
Bachelor’s degree in Engineering