Glacier

Account Executive

• Build and nurture client relationships, serving as a trusted advisor
• Drive growth by managing full-cycle sales: prospecting, presenting, negotiation, and closing
• Develop compelling presentations, demos, and proposals that address client objectives and objections
• Develop strategic account plans to meet revenue targets
• Collaborate with marketing, product, and support teams to ensure client satisfaction and retention
• Maintain accurate pipeline data, forecast revenue, and deliver reports on performance metrics

Founding Account Executive

Engineer

• Drive the entire project lifecycle as Glacier's technical representative, from sales support through customer acceptance, managing a wide variety of stakeholders and timelines with many interdependencies.
• Partner with sales team to propose install locations that balance customer needs with Glacier’s technical capabilities.
• Lead customer meetings and act as the main technical liaison with the customer throughout the project process ensuring clear communication and high satisfaction.
• Develop project schedules, track milestones, and lead coordination between internal teams and external partners to ensure seamless execution.
• Serve as the central point of contact for project updates, ensuring clear communication of goals, responsibilities, and progress to cross-functional teams and our customers.
• Lead and support cross-functional teams, fostering collaboration and alignment across all phases of the project lifecycle from sales support through customer kickoff, manufacturing, installation, and customer acceptance testing while resolving competing priorities.
• Participate in on-site installation and calibration of robot as the main customer liaison.
• Continue to refine, optimize, and document Glacier’s robot deployment and ops project management strategies and processes to ensure an on-time deployment each time.

Senior Project Engineer

Full-stack Engineer

• Develop and maintain software for our edge devices, server infrastructure, and web applications.
• Build and improve the APIs connecting our system components (edge, server, web).
• Design and improve the user interfaces that customers use in our web application.
• Implement, manage, and optimize data processing and machine learning inference pipelines on our servers.
• Troubleshoot problems across the hardware/software stack, from edge devices through the server to the web frontend.
• Collaborate with the team to design new features and solve technical challenges.

Senior Software Engineer, Data Platform

Engineering Manager

• Own the vision, strategy, and execution of Glacier's Computer Vision roadmap
• Lead and develop our distributed Computer Vision engineering team (hiring, onboarding, performance management across time zones)
• Collaborate cross-functionally with Sales, Operations, and founders to align the Computer Vision roadmap with company strategy and customer needs
• Serve as the technical lead for critical, AI-centric customer projects

Founding Account Executive

Senior Project Engineer

Senior Software Engineer, Data Platform

Engineering Manager, Computer Vision