Glacier

Robotics

• As we scale, we’re looking for an Installs Lead to oversee robot deployments at customer sites and ensure every install runs smoothly, safely, and on time
• You’ll be the on-the-ground point person, coordinating the work of our manufacturing team during installs, participating in the install, interfacing with customers, and ensuring that robots are built, tested, and calibrated to the highest standards
• Lead Glacier’s manufacturing team during customer site installs, ensuring tasks are assigned, coordinated, and executed smoothly
• Create build schedules, manage install plans, and monitor progress against timelines
• Provide regular status updates to the internal team on deployment milestones, blockers, and adjustments
• Perform hands-on robot assembly, field checks, and system adjustments during installations
• Ensure robots are built to spec, tested, and fully operational before handoff
• Manage packing and transport of tools, hardware, and equipment required for installs
• Support in-house builds when not traveling by following build documentation, tightening assemblies, running tests (including software-focused tests), and validating quality
• Serve as the main on-site contact for customers during deployments, providing timeline updates, addressing challenges, and building trust
• Collaborate with internal stakeholders across engineering, manufacturing, and customer success to resolve issues and align on priorities
• Proactively identify inefficiencies or risks during installs and recommend improvements
• Make on-the-spot decisions when issues arise in the field, balancing customer needs, team capacity, and technical requirements
• Ensure installs remain on track despite shifting conditions or unexpected challenges

Lead Robotics Installer