Glacier

Data Engineer

• Develop and maintain software for our edge devices, server infrastructure, and web applications.
• Build and improve the APIs connecting our system components (edge, server, web).
• Design and improve the user interfaces that customers use in our web application.
• Implement, manage, and optimize data processing and machine learning inference pipelines on our servers.
• Troubleshoot problems across the hardware/software stack, from edge devices through the server to the web frontend.
• Collaborate with the team to design new features and solve technical challenges.

Software Engineer, Data Platform

Senior Software Engineer, Data Platform

Robotics

• Answer inbound customer calls, conduct first-round troubleshooting, and communicate findings clearly and professionally using defined scripts and guidelines
• Produce accurate and error-free internal and external reports in English for both technical and non-technical audiences, including documentation to support customer acceptance testing procedures
• Monitor the Scanner and Robotic fleet by running a set of queries and following defined processes.
• Routing anomalies in robot behavior or other data sources to the correct internal escalation teams to support customer issue resolution.
• Support the success of new robot installations and scanner deployments through meticulous monitoring of robot behavior and data evaluations.

Software Engineer, Data Platform

Senior Software Engineer, Data Platform

Data and Robotics Operations Analyst