Glacier ZipLines

Product Operations

• Own and run the end-to-end launch process for new courses, product releases, partner programs, and major GTM initiatives.
• Manage cross-functional launch cadences, including weekly standups, readiness reviews, and go/no-go checkpoints.
• Build lightweight systems in Notion or Airtable that improve visibility into timelines, milestones, owners, and dependencies.
• Ensure teams are aligned on goals, messaging, KPIs, and GTM requirements ahead of every launch.
• Translate complex updates from Product, Marketing, or LXD into simple, actionable plans and clear next steps.
• Identify risks early, manage dependencies, and drive resolution — stepping in tactically when needed and escalating when appropriate.
• Improve the efficiency and consistency of our GTM and launch processes over time, reducing friction and increasing speed.
• Lead select strategic operational initiatives that strengthen how Product works with cross-functional teams.
• Create clarity and calm in situations where information is ambiguous, priorities shift, or multiple stakeholders need alignment.
• Serve as a trusted operator and thought partner to Product leadership, helping us scale our launch engine as the portfolio grows.

Product Operations Manager