Glacier ZipLines

Financial Planning and Analysis

• Collaborate with Learning Experience Design team to shape course content
• Create compelling, relevant, industry-aligned courses
• Record engaging videos illustrating AI for Finance concepts
• Optimize learner engagement and success

Subject Matter Expert, AI for Finance

Performance Marketing

• Own and Execute Meta Paid Social End-to-End. You will directly build, launch, manage, and optimize Meta paid social campaigns across a complex, multi-brand portfolio.
• Analyze Performance and Develop Clear Hypotheses. You will regularly dig into campaign performance data to understand what’s driving results across audiences, messaging, formats, and placements.
• Generate Actionable Creative Insights. You will translate performance data into concrete creative guidance for product marketing and design.
• Communicate Results and Recommendations. You will share clear, concise performance readouts and recommendations with cross-functional partners and leadership.
• Set Direction Within the Channel. You’ll help shape paid social strategy for the channels you own.

Senior Marketing Manager, Paid Social

Manager

• Lead the team and raise the bar: Lead, coach, and develop a junior, hourly, or part-time frontline team handling high-intent prospective learner conversations.
• Set clear expectations for judgment, speed, accuracy, and experience, and coach to performance using consistent feedback loops.
• Handle escalations, partner concerns, and complex cases, ensuring issues are resolved with accountability and care.
• Build staffing discipline and operating rigor: Own forecasting, capacity planning, and utilization — building staffing models that match demand and protect service levels as volume grows.
• Run day-to-day performance across coverage, responsiveness, and assisted conversion, adjusting staffing, workflows, and priorities in real time.
• Create sustainable ways to track and report activities, costs, and impact so decisions get better over time.
• Drive outcomes with the right metrics: Define and own the core KPIs for enrollment enablement (conversion, yield, speed to convert) and use activity metrics as drivers.
• Set activity expectations that support those KPIs, then coach reps based on what moves results.
• Hold the team accountable for enrollment outcomes with a management approach that is direct, fair, and informed.
• Standardize the experience through systems and processes: Expand our current capabilities by designing repeatable systems that can scale with our business growth.
• Build and enforce processes that ensure accuracy and consistency across every learner interaction.
• Establish and evolve SLAs for speed, accuracy, quality, and learner experience, and lead team execution to deliver against them consistently.
• Build standardized workflows and playbooks so great interactions are not dependent on individual expertise.
• Implement and iterate on tools and processes that make quality repeatable and scalable.
• Be a cross-functional driver: Turn enrollment enablement interactions into actionable insights that inform messaging, journey improvements, and process optimization.
• Partner with product and growth to align priorities, requirements, and execution plans that improve learner experience and assisted conversion.
• Drive cross-functional follow-through on enrollment enablement priorities, owning your team’s impact end to end.

Subject Matter Expert, AI for Finance

Senior Marketing Manager, Paid Social

Senior Manager, Enrollment Enablement