GitLab

Solutions Architect

GitLab

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Tech Stack

Cloud

About the role

  • Engage with prospects and customers across LATAM, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process
  • Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption
  • Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops
  • Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes
  • Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations
  • Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing
  • Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners
  • Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies
  • Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage

Requirements

  • Ability to communicate clearly with technical and non-technical stakeholders across Latin America
  • Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey
  • Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments
  • Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes
  • Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations
  • Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing
  • Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries
  • Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem
Benefits
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical pre-salessolution consultingmodern software developmentCI/CDcloud technologiesDevSecOpssoftware development lifecycleproofs of concepttechnical evaluationsvalue stream assessments
Soft Skills
clear communicationrelationship buildingcustomer advocacyindependent workadaptabilitycollaborationproblem-solvingstakeholder engagementpresentation skillslearning agility