
Commercial Account Executive, DACH
GitLab
full-time
Posted on:
Location Type: Remote
Location: Germany
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Tech Stack
About the role
- Report to an Area Sales Manager and own a broad book of mid-market business, from new prospects to growing existing accounts.
- Manage the full sales cycle for Mid-market prospects, from discovery and solution alignment through negotiation and close.
- Support GitLab for Mid Market prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
- Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
- Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
- Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
- Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
- Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.
Requirements
- Proven success in software sales, ideally in a Mid-market context, managing a varied book of business.
- Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
- Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
- Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
- Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
- Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
- Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
- Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
- Fluent German language skills (required).
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software salesnegotiationpipeline data managementwin/loss analysisroot cause analysisaccount planningcustomer journey mappingpresentation skillscommercial discussionsDevSecOps
Soft Skills
effective communicationinterpersonal skillscollaborationleadershipdirectioncustomer advocacyinsight sharingprocess improvementdocumentationadaptability