GitLab

Commercial Account Executive, DACH

GitLab

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Report to an Area Sales Manager and own a broad book of mid-market business, from new prospects to growing existing accounts.
  • Manage the full sales cycle for Mid-market prospects, from discovery and solution alignment through negotiation and close.
  • Support GitLab for Mid Market prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
  • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
  • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
  • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
  • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
  • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.

Requirements

  • Proven success in software sales, ideally in a Mid-market context, managing a varied book of business.
  • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
  • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
  • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
  • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
  • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
  • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
  • Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
  • Fluent German language skills (required).
Benefits
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software salesnegotiationpipeline data managementwin/loss analysisroot cause analysisaccount planningcustomer journey mappingpresentation skillscommercial discussionsDevSecOps
Soft Skills
effective communicationinterpersonal skillscollaborationleadershipdirectioncustomer advocacyinsight sharingprocess improvementdocumentationadaptability