GitLab

Strategic Account Executive

GitLab

full-time

Posted on:

Location Type: Remote

Location: Italy

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About the role

  • Acquire and manage large strategic prospects and customers throughout the full lifecycle, from initial engagement through long-term growth and renewal.
  • Lead account planning and strategy for named strategic accounts, aligning GitLab solutions to each customer’s business and technical needs.
  • Conduct prospecting and opportunity development activities within large organizations, including working closely with strategic channel partners to generate qualified leads.
  • Coordinate pre- and post-sales activities with Solutions Architecture, Customer Success, and Support to ensure successful rollout and adoption of GitLab.
  • Act as the voice of the customer by sharing feedback and contributing product ideas to GitLab’s public issue tracker.
  • Prepare and maintain accurate activity, pipeline, and forecast reports, and contribute to root cause analysis on wins and losses.
  • Communicate lessons learned, market insights, and competitive intelligence to account teams, marketing, and technical stakeholders.
  • Utilize a consultative sales approach to discover business issues, develop tailored proposals or presentations, and drive deals to close while managing all account-level activities under minimal supervision.

Requirements

  • Experience managing complex sales cycles and strategic accounts within large organizations.
  • Demonstrated ability to build and maintain strong customer relationships while driving account adoption and expansion.
  • Skilled in consultative selling, including discovery, framing business challenges, and presenting tailored proposals or formal sales presentations.
  • Comfortable working with channel partners to generate qualified leads and develop new customers.
  • Ability to coordinate effectively with pre-sales, post-sales, support, and marketing teams to ensure a consistent customer experience.
  • Competence in preparing accurate activity and forecast reports and contributing to win/loss analysis.
  • Familiarity with Git, software development tools, or application lifecycle management, and the ability to use GitLab or a willingness to learn.
  • Alignment with GitLab’s values, with openness to transferable skills and diverse backgrounds that support success in a strategic sales role.
Benefits
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative sellingsales cycle managementaccount planningpipeline managementforecast reportingwin/loss analysisproposal developmentcustomer relationship managementstrategic account managementopportunity development
Soft Skills
customer relationship buildingcommunicationcollaborationstrategic thinkingproblem-solvingadaptabilityteam coordinationinsight sharingfeedback contributionconsultative approach