UX Researcher, AI

GitLab

full-time

Posted on: 1/14/2026

Location Type: Remote

Location: Canada

✨ AI Apply

💰 $100,000 - $150,000 per year

About the role

Be the expert on the users within your allocated area of coverage: know how they use the GitLab, their pain points, their workflows, etc.
Collaborate with GitLab designers, product managers and engineers on a wide array of research projects.
Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights.
Use a wide variety of qualitative and quantitative research methods to apply to research questions.
Communicate out statuses and updates of project work to stakeholders.

Empathetic, curious and open-minded.
Deep experience running mixed-methods research.
Experience working directly with stakeholders and be comfortable guiding them to the most appropriate research approach.
Experience working in a highly iterative, fast paced environment, and have the ability to pivot with sudden changes in direction.
Self-motivated and self-managing, with strong organizational skills.
Ability to ramp up to a highly technical domain quickly.
Share our values, and work in accordance with those values.
Able to conduct research in a fully remote setting.
Experience working on enterprise and/or developer tooling products is a plus.
Experience working on AI products, particularly for enterprise dev tooling, is a plus.

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

UX researchmixed-methods researchqualitative researchquantitative researchdata analysis

empathycuriosityopen-mindednessorganizational skillsself-motivationself-managementstakeholder communicationadaptability