Program Manager, Field Enablement Content
GitLab
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $81,200 - $174,000 per year
About the role
- As a Program Manager, Field Enablement Content, you'll orchestrate, design, and deliver scalable enablement programs
- You'll own complex, cross-functional initiatives end to end
- You’ll use instructional design best practices and data to build and iterate learning paths and content
- Advocate for the needs of our field audiences across sales, customer success, and partner motions
- Maintain consistent touchpoints with Field Enablement functional leads and the Enablement PMO
Requirements
- Proven experience leading complex, cross-functional enablement programs for revenue organizations in sales enablement, learning and development, or related fields
- Demonstrated instructional design skills, applying adult learning principles and methodologies (such as ADDIE or SAM)
- Experience designing, developing, and curating a range of enablement assets, such as playbooks, e-learning modules, videos, and talk tracks or scripts
- Strong understanding of pre- and post-sales motions and the needs of field team members who support the sales cycle
- Highly detail-oriented and process-focused
- Ability to collaborate and build trusted partnerships with stakeholder leadership across various teams
- A customer- and field-focused mindset with high empathy for learner experience
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
instructional designadult learning principlesADDIESAMe-learning developmentcontent curationplaybook designvideo productionscript writingenablement program management
Soft skills
detail-orientedprocess-focusedcollaborationstakeholder managementpartnership buildingcustomer focusempathycommunicationleadershiporganizational skills