Principal Solutions Architect
GitLab
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $138,600 - $297,000 per year
Job Level
Tech Stack
About the role
- Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.
- Drive AI-focused solution strategy as the team’s AI subject matter expert, including competitive positioning and business value justifications.
- Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.
- Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.
- Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.
- Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.
- Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.
- Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.
Requirements
- Expert resonance for the most strategic aspects of GitLab’s product and customer personas while empowering the field with domain knowledge.
- Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.
- Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.
- Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.
- Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.
- Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.
- Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.
- Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.
- Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI-powered solutionsDevSecOpsCI/CDtechnical architecture designtechnical pre-salessoftware consultingcloud computingintegrationimplementationsolution design
Soft skills
communicationrelationship-buildingstakeholder managementmentoringtrusted advisorcustomer advocacycollaborationleadershipproblem-solvingopenness to learning