Technical Customer Success

• GitLab is an open-core software company that develops the AI-powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world.\n• The Customer Success Engineering team focuses on the themes of align, enable, and expand. In this role, the Customer Success Engineer provides subject matter expertise on GitLab technical and product solutions and best practices.\n• CSEs work alongside CSMs to provide customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities.\n• What you’ll do includes engaging with customers via Zoom calls and emails, providing technical and solution guidance during post-sales, and driving adoption and value.\n• You’ll align with Account Executives and Renewals Managers to provide customer-facing SME support based on customer objectives.\n• You’ll develop and collaborate on customer workshops, demos, and other enablement, and maintain specialty competency in GitLab technologies.\n• GitLab supports you with benefits, flexible PTO, ERGs, equity, development funds, parental leave, and home office support

Customer Success Engineer

Technical Customer Success Manager, NA

Senior Technical Onboarding Manager

Customer Success Engineer

Technical Customer Success Engineer

Senior Technical Customer Success Manager