Gildan

Human Resources

• Perform administrative services to support human resources functions within the facility
• Follow Corporate HR directives and support the local HR team
• Assist with recruiting and candidate support
• New employee onboarding and orientation
• Records maintenance and HRIS data entry
• Employee engagement support
• Work authorization verification and compliance
• Offboarding support
• Translate/communicate between English and Spanish as needed

Human Resources Coordinator

IT Support

• Coordinates IT Technical Support and the operations of the local IT Support Desk to maintain technical support for business personnel and equipment.
• Provides leadership and technical assistance to facility personnel pertaining to E-mail, cell/phone system, basic computer needs, trouble-shooting issues, contact for local service providers and acting as the main IT contact at assigned facility.
• Provides technical assistance to other groups within the Gildan IT organization on project development, testing, and implementation.
• Perform primary analysis for incidents and request sent to the Global Service-Desk.
• Provide hardware and software support services and guidance to customers.
• Maintain site hardware and software inventories.
• Provide first and second-level support for incidents and requests.
• Primary analysis and data gathering of information for all incidents.
• Manage and supervise IT related issues at assigned facility.
• Attend DC management meetings to discuss projects and users’ IT related issues.
• Plan and manage additional readiness of IT equipment and services during high season (holiday season).
• Act as the main contact for our Global IT department at assigned facility.
• Work closely with facility management team as well as the IT Manager to assist in implementation of projects, procedures, policies, and goals.
• Evaluate device connectivity, Internet and MPLS circuits and traffic.
• Work closely with our operation center and telecom group to troubleshoot and fix any issues related to RF, wireless, Internet and MPLS connectivity.
• Be the facility IT contact for vendors and service providers.
• Coordinate services, repairs, upgrades, or moves of our data and voice circuits as needed.
• Schedule and supervise the service maintenance of IT UPS, generator, and safety equipment.
• Provide technical support on mobile devices such as Zebra printers and handheld scanners.
• Provide technical support on all IT supported software, label printer setup and operation and ADP clock support and configuration.
• Administer cell phone accounts for users at the assigned facility.
• Complete clear and concise documentation on all issues reported/resolved.
• Ensure tickets are created for all work tasks unless otherwise directed.
• Perform other duties as assigned to meet business needs.

IT Support Technician

Brand Manager

• The Brand Specialist (Ambassador) is a field-based position to raise brand and product awareness of Gildan products by promoting the Gildan Advantage (quality, value, availability and CSR) to distributors internal/external sales staff and their customer base with joint and unaccompanied visits.
• Home office will be based in Kansas City, St Louis, Omaha, Lincoln, Des Moines, Minneapolis, or St Paul.
• The role Train Gildan’s distributor sales teams and their top customers on the Gildan Advantage (quality, value, availability and CSR).
• Provide recommendations and guidance to Gildan’s management group from in depth marketing analysis and expertise.
• Prepare content for customer-facing events and training sessions.
• Develop strong relationships with the distributor sales teams and their respective key customers.
• Analyse any feedback given and process it accordingly.
• Represent Gildan at events such as trade shows, open houses, sales meetings, virtual meetings and supplier panels to attract potential customers.
• Implement corporate and distributor Gildan brand marketing campaigns.
• Act as a liaison between the Gildan KAE, distributor sales teams and Gildan marketing; work with sales and marketing teams to come up with unique strategies to market Gildan’s products to the market.
• Research and analyse information and market intelligence regarding our position as it relates to distributors, competitors and the industry in general through end-user calls.
• Analyze brand strengths, target market, target customers to offer guidance on progress forward.
• The requirement University degree and 5-7 years of related experience.
• This role will involve 40% travel to accounts and events.
• Must be based in one of the following metro areas: Kansas City, St Louis, Omaha, Lincoln, Des Moines, Minneapolis, St Paul.

Human Resources Coordinator

IT Support Technician

Brand Specialist: Kansas City, St Louis, Omaha, Lincoln, Des Moines, Minneapolis, St Paul