Gigawatt

Technical Project Manager

• Drive shared understanding of requirements and maintain traceability from requirement to design to build to test to customer sign-off.
• Own the delivery operating rhythm and align Gigawatt’s cadence with the customer’s sprint / PI-planning cadence.
• Orchestrate the end-to-end test effort across teams.
• Partner with Engineering to hold the environment strategy across dev / test / UAT / prod.
• Institutionalize “quality is everyone’s job” as an operating practice.
• Be the reliable communication conduit between Gigawatt and the customer’s business and UAT teams.
• Hold a clear RACI so each team owns its own deliverables.

Consultant

• Own customer data readiness — Profile source systems, define the data each module needs, secure access, and get that data into shape to load — surfacing quality and structure issues early.
• Build and run migration and conversion loads — Do the source-to-target mapping, run mock and iterative loads with the data team, validate results, and reconcile against the legacy system to stand up each go-live and work through the cleanup that follows.
• Build inbound integrations — Stand up the four-pattern feeds (API read/write, Kafka initial load, Kafka CDC) through GoldenGate, Confluent, and Boomi into the Gigawatt replica.
• Build outbound flows — Build the flows that publish Gigawatt data, bills, events, and results back out — for example bill results into the CIS / MACSS, EDI and market transactions, and curated data or regulatory outputs.
• Own data mapping and quality, both ways — Maintain source-to-target and target-to-source mappings and a validation approach so data lands complete and correct in either direction and gaps are caught before testing.
• Handle scale and performance — Build loads and syncs that perform against large data volumes and high-row-count tables, and tune them when they don’t.
• Keep integrations reliable — Wire up triggers and handshakes and put monitoring, alerting, reconciliation, and exception handling in place, so feeds run automatically and failures are caught by alerting rather than by the customer.
• Work directly with the customer’s data and integration teams — Agree interfaces, source and target access, field-level detail, and testing, API by API.
• Reuse and contribute to the framework — Build on the shared patterns the Integrations Director sets, and feed reusable connectors and improvements back so each new connection is faster than the last.
• Support cross-module delivery — Deliver the integration and data work the Customer, Revenue, and Service teams depend on, on the sequence the Director sets.

Integration Consultant, Tech

Revenue Operations

• Drive the roadmap for meter data management end to end
• Define high-value MVPs, validate correctness against real reads
• Translate metering, MDM, and billing expertise into clear specs
• Collaborate with engineering and design to release production-ready features
• Set KPIs and manage dependencies across the Revenue platform
• Take on new areas of ownership as priorities evolve

Senior Product Manager, Revenue – Meter Data Management

Customer Support

• Own self-service: Drive the roadmap for the end-to-end digital customer experience across web and mobile
• Ship MVPs: Define high-value MVPs, validate with real customers and CSRs, and iterate fast on friction and edge cases
• Engage SMEs: Translate call center, CX, and billing expertise into clear specs, enriched with AI-generated documentation and prototypes
• Execute: Drive with engineering and design to release production-ready features on compressed timelines
• Own outcomes: Set KPIs (digital adoption/containment, first-contact resolution, CSAT, cost to serve) and manage dependencies across the platform
• Wear many hats: Do whatever it takes to move the platform forward, and take on new areas of ownership as priorities evolve

Senior Product Manager, Customer Experience

Administrative Assistant

• Own payments, billing & orders: Drive the roadmap for the customer transactional experience across self-service and the call center.
• Ship MVPs: Define high-value MVPs, validate with real customers and CSRs, and iterate fast on friction and edge cases.
• Engage SMEs: Translate call center, CX, and billing expertise into clear specs, enriched with AI-generated documentation and prototypes.
• Execute: Drive with engineering and design to release production-ready features on compressed timelines.
• Drive the product lifecycle by defining use cases and technical requirements, collaborating on data model design, and conducting product testing to ensure key requirements are met.
• Own outcomes: Set KPIs (digital adoption/containment, first-contact resolution, CSAT, cost to serve) and manage dependencies across the platform.
• Wear many hats: Do whatever it takes to move the platform forward, and take on new areas of ownership as priorities evolve.

Senior Product Manager, Customer – Back Office

Product Designer

• Own product design for the Procurement module end to end
• Turn a complex, unfamiliar domain into something clear and usable
• Design for distinct roles
• Make dense data legible
• Work closely with product and engineering
• Build and extend the patterns in our design system
• Run lightweight research and prototype playbacks

Senior Product Designer

Full-stack Engineer

• Design, implement, and maintain APIs, services, and distributed systems that form the backbone of Gigawatt OS.
• Collaborate with AI engineers to integrate models, embeddings, and agent services into backend systems.
• Operate AI APIs, ensuring outputs are production-ready and aligned with enterprise utility requirements.
• Transform legacy workflows into modern, secure, scalable codebases using cloud-native best practices.
• Partner with security leaders to ensure all services adhere to stringent utility-sector regulations, implementing secure coding practices by default.
• Deliver features and improvements in cycles measured in weeks, balancing speed with reliability.

Senior Software Engineer, Fullstack

Procurement

• Own the roadmap for the procurement module, spanning demand planning and forecasting, source-to-pay, contract and supplier management, and capital project sourcing.
• Define MVPs that capture high-value use cases, validate assumptions quickly, and iterate based on feedback.
• Lead structured discovery sessions with utility buyers, category managers, supply chain, and finance teams.
• Work with engineering and design to release production-ready features on compressed timelines.
• Ensure learnings translate into scalable features across the suite.