GIGAKOM

Administration

• Support Account Executives and sales leadership with day-to-day operational activities
• Process leads, update opportunities, and maintain CRM records
• Coordinate schedules, appointments, and sales follow-ups
• Monitor communications, customer requests, and sales activity tracking
• Maintain organized records, documentation, and internal reporting
• Review bid postings, RFPs, RFQs, and customer requests
• Assist with preparation of: Proposals, Bid responses, Customer correspondence, Pricing documentation
• Work with distributors and vendors on: Product availability, Pricing requests, Quotes, Lead times
• Support sales teams during procurement and proposal processes
• Serve as a point of contact for customer and vendor communications
• Assist clients with: Order inquiries, Returns, Delivery updates, Product information requests
• Enter and process customer purchase orders into CRM systems
• Track order status and communicate expected delivery timelines
• Maintain accurate opportunity, pipeline, and account information
• Assist with reporting and sales activity tracking
• Assist with coordination of marketing materials and sales campaigns
• Support webinars, partner events, and promotional activities
• Collaborate with sales and marketing teams on customer outreach initiatives
• Continue developing knowledge of enterprise IT products and solutions
• Learn about: Networking, Cloud solutions, Security technologies, Public sector procurement processes
• Participate in training, educational opportunities, and professional development initiatives

Sales Administrator – IT Solutions

Solutions Engineer

• Designing, implementing, optimizing, and supporting enterprise networking solutions across campus, branch, cloud-connected, data center, and hybrid environments
• Working closely with sales teams, solutions architects, and client stakeholders to evaluate infrastructure requirements, develop scalable network architectures, support modernization initiatives, and ensure long-term operational success
• Conducting client workshops, whiteboard sessions, and architecture reviews
• Presenting technical recommendations to IT leadership and stakeholders
• Supporting proposals, RFP/RFI responses, and technical solution validation
• Participating in proof-of-concept (PoC) and pilot deployments

Senior Network Solutions Engineer – Enterprise Networking, Wireless

Technical Project Manager

• Lead end-to-end delivery of IT infrastructure projects, including network deployments, cabling, and multi-site rollouts
• Manage multiple concurrent projects with responsibility for scope, timelines, and budgets
• Serve as the primary client-facing contact, including executive-level status updates
• Review RFPs, RFQs, and RFIs to ensure quality, completeness, and alignment with client requirements
• Develop and maintain project documentation, including statements of work, schedules, and closeout reports
• Coordinate internal engineering teams and field resources for project execution
• Identify risks and implement mitigation strategies proactively
• Ensure all milestones are achieved and projects are delivered on time and within budget
• Identify and escalate new business opportunities within existing client accounts
• Maintain strong client relationships and ensure high levels of satisfaction
• Collaborate with engineering and operations teams to resolve project challenges
• Uphold GigaKOM standards for operational excellence and continuous improvement

Sales Administrator – IT Solutions

Senior Network Solutions Engineer – Enterprise Networking, Wireless

Senior IT Project Manager