Gifthealth

Pharmacy Shipping and Delivery Support Specialist

Gifthealth

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 - $23 per hour

Job Level

Junior

About the role

  • Serve as a point of contact for day-to-day client, patient, and customer success team support and coordination.
  • Assist in managing ongoing projects, timelines, and deliverables.
  • Coordinate with internal teams to ensure client and customer expectations are met.
  • Track and update account details, shipments (UPS), and communications.
  • Conduct investigations for missing or damaged packages.
  • Create replacements in our pharmacy system and queue for shipping when appropriate.
  • Document all investigation and replacement outcomes thoroughly.

Requirements

  • 0–2 years of experience in account management, customer success, project coordination, or a related field.
  • Strong communication and interpersonal skills.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficient in Microsoft Office, Google Workspace, or similar tools; familiarity with CRM or project management software is a plus.
  • Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience).
  • Pharmacy Technician Trainee license required.
  • Certification: Pharmacy Technician certification preferred. Pharmacy Technician certification must be obtained within one year of employment.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successproject coordinationattention to detailinvestigationsreplacement processing
Soft Skills
communication skillsinterpersonal skillsorganizational skillsability to manage multiple tasksability to prioritize
Certifications
Pharmacy Technician Trainee licensePharmacy Technician certification