GHX

Implementation Consultant II – Credentialing, Compliance

GHX

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $65,000 - $81,000 per year

About the role

  • Provides exceptional service to assigned accounts.
  • Leads implementation projects in accordance with the scope of work sold to the customer.
  • Develops, tracks, and reports against customer specific project plans.
  • Provides train-the-trainer customer education, as needed.
  • Assists customers with the deployment of GHX products.
  • Ensures customers receive value and achieves high degrees of utilization from GHX products and services.
  • Maintains and communicates project status, to include identifying risks and mitigation strategies.
  • Coordinates with other GHX departments and Solution Delivery staff members to ensure customer objectives are met.
  • Works towards operational excellence and continual quality improvement to drive an optimal GHX customer experience, as well as internal efficiency.
  • Participates with the development and maintenance of best practice implementation methodologies.

Requirements

  • Bachelor’s degree in a related field, or combination of education and equivalent work experience.
  • Proven history of success (typically 1-2 years) in an implementation or project management role, preferably in a healthcare IT environment.
  • Basic understanding of health care supply chain.
  • Ability to configure applications, with knowledge of front-end business process applications.
  • Experience or competency to perform application training sessions to customer project teams, lead process and application training sessions.
  • Ability to manage data in Excel/import export.
  • Strong knowledge of project management methodologies.
  • Experience with project reporting.
  • Ability to excel in a high-energy, collaborative team environment.
  • Excellent interpersonal, oral/written communication, organizational, analytical and problem-solving.
  • Ability to manage multiple priorities.
  • Dedication to customer service, with strong client management skills.
  • Ability to work with cross-functional teams and personnel at varying levels of the company and customer organizations.
  • Exceptional people and change management skills.
  • Proficiency in Microsoft Office applications (Word, PowerPoint, MS Project, and Excel).
  • Ability to work with limited supervision.
  • Superior organizational and problem-solving.
  • Strong verbal, writing and presentation delivery skills.
  • Ability to travel up to 20%.
Benefits
  • health, vision, and dental insurance
  • accident and life insurance
  • 401k matching
  • paid-time off
  • education reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementapplication trainingdata managementExcelproject reportingconfiguration of applicationsfront-end business process applicationshealth care supply chainimplementation methodologies
Soft Skills
customer serviceclient managementinterpersonal skillsoral communicationwritten communicationorganizational skillsanalytical skillsproblem-solving skillscollaborationchange management