Customer Service Representative – Industrial Sales
GHX Industrial, LLC
full-time
Posted on:
Location Type: Office
Location: Benicia • California • United States
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About the role
- Sell industrial hose, gasket and piping products and maintain customer accounts
- Take orders on the phone and over the internet
- Enter orders and product quotes into the computer system
- Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained
- Estimate delivery dates based on knowledge of production and delivery schedules and inventory
- Prepares reports of business transactions in company database
- Works with account managers to keep account activities up to date
- Investigates and resolves customer problems with deliveries.
Requirements
- High school diploma or equivalent
- Associates degree or higher is preferred
- Good working knowledge of engineering principles, solid modeling, welding and fabrication
- Able to function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, Solid works, etc.
- Knowledge of industrial hose, gasket and piping required.
Benefits
- Sign-on Bonus Eligibility: The sign-on bonus for this position is payable, minus applicable taxes, after 60 days of continuous employment, in good standing.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
engineering principlessolid modelingweldingfabricationorder entrysales order preparationinventory managementcustomer problem resolutionreport preparationproduct quoting
Soft Skills
customer servicecommunicationproblem-solvingorganizational skillsattention to detailtime managementadaptabilityteam collaborationsales skillsnegotiation
Certifications
high school diplomaassociates degree