GGWP

Business Operations

• Own recurring invoicing, billing, collections, and vendor spend tracking.
• Maintain the company’s operating metrics across ARR, bookings, renewals, revenue, collections, vendor spend, and cash planning inputs.
• Support quarterly financial reporting, lightweight budgeting, forecasting, and scenario planning in partnership with leadership and external finance/accounting partners.
• Coordinate with external accountants, tax advisors, payroll providers, and finance vendors to ensure clean execution.
• Own the operational flow from Closed-Won to executed order form, billing setup, customer handoff, and renewal tracking.
• Manage order form creation and ensure commercial terms such as billing cycles, usage allowances, overages, start dates, and renewal terms are captured accurately.
• Partner with RevOps to ensure executed contracts match CRM records, billing schedules, and revenue reporting.
• Build lightweight deal desk processes that reduce rework, ambiguity, and executive coordination.
• Own legal intake and contract operations, including redline tracking, approvals, renewal dates, contract repository hygiene, MSAs, DPAs, SLAs, security exhibits, and order forms.
• Coordinate payroll, benefits invoices, headcount tracking, compensation records, and onboarding/offboarding workflows involving systems and vendors.
• Document and improve core business processes across finance, contracts, vendors, HR coordination, and leadership reporting.
• Create lightweight systems that make operational status visible without adding unnecessary bureaucracy.
• Assist in preparing board and investor operating metrics, including ARR, bookings, renewals, cash inputs, headcount, and major operating risks.

Finance & Business Operations Lead