Junior Customer Service Agent, language school

GfW Gesellschaft für Wasseraufbereitung mbH

part-time

Posted on:

Location Type: Office

Location: Berlin • Germany

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Salary

💰 €1,250 per month

Job Level

Junior

About the role

  • Support our students by email and phone across Berlin and at the school's reception on Warschauer Straße
  • Sale of course materials
  • Administrative tasks such as scheduling the course offering
  • Maintenance of customer data and relevant documentation
  • Actively ensuring student satisfaction

Requirements

  • At least 1 year of professional experience in customer service and/or administrative tasks
  • Strong service orientation, enjoyment of working with adult language learners
  • Structured way of working
  • Good English skills, German skills at least B2 level
  • Strong communication skills and confident handling of email correspondence in English
  • Confident use of PC and Office applications
Benefits
  • Opportunities for further training and development within the school
  • Subsidy for BVG company ticket
  • An international team with colleagues from around the world
  • Bus, S-Bahn, tram and U-Bahn right outside the door
  • Subsidy for company fitness via EGYM
  • Free coffee and fresh fruit on site, plus snacks
  • Employee discounts for restaurants, events and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceadministrative tasksschedulingdata maintenancedocumentation
Soft Skills
service orientationcommunication skillsstructured workingenjoyment of working with adult learners