GetAway Group

Chief of Staff

• You will work directly with our Chief Product & Technology Officer and support them in turning strategic product, technology and organizational decisions into execution.
• You structure topics, advance processes and create transparency around goals, priorities and progress.
• Support planning and implementation of product and tech strategy.
• Structure and track objectives, KPIs and roadmaps.
• Prepare decision papers, analyses and executive summaries.
• Prepare briefings and presentations for leadership and teams.
• Manage strategic initiatives (e.g., AI integration, tool rollouts, architecture modernization).
• Ensure smooth alignment between Tech, Product and Design.
• Build and maintain processes, knowledge structures and documentation.
• Participate in leadership formats including minute-taking, follow-ups and implementation support.
• Take on smaller technical tasks such as scripting, data analysis or tool automation.
• Collaborate with developers on product features or internal tools.
• Opportunity to initiate and take ownership of your own AI/product initiatives.

Founders Associate – CPTO

Customer Success Manager

• You analyze campaigns, customer journeys and incentives with a clear focus on effectiveness and ROI.
• You design and maintain control-group setups, assess lift effects and establish standards for experiment-driven CRM.
• You structure data and translate it into clear dashboards, reports and actionable recommendations.
• You define KPIs, build Looker dashboards and enable teams to work in a data-driven way.
• You identify new segmentation and trigger logic across the customer lifecycle, from activation to retention.
• Together with CRM, Product and MarTech teams you develop use cases with real uplift potential, from welcome flows to churn prevention.

Founders Associate – CPTO

CRM Analyst